Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

USPS damaged a package I sent. What do I do?

Hey everyone. I recently sold an item and shipped USPS to the buyer with insurance purchased to cover item value. The buyer received the package today and showed me photos of damage that was present upon delivery. Both the package and item inside wer...

How Do I Delete Items/Edit Duration With New Ebay Settings??

I want to delete all of my current listings. When I try to "Manage Active Listings" the duration is fixed on "Good 'till cancelled." I cannot edit this option, the drop down is disabled. I just want to end all of my listings so I stop paying the 20 c...

Resolved! Is this an example of a Search & Browse Manipulation

A seller is listing an auction for a hat only. But in the title, the seller also adds the words "clothes" and "dress". Is this a listing violation??

"Match with eBay catalog " Mini Rant

So this is a little annoying. I have an item that eBay keeps telling me needs to be matched to the eBay catalog but its a limited edition and there is no matching item. It was a promo give away from 2005 and really has no UPC or any retail info. I ca...

Cant seem to List Items

We are business trying to sell multiple cases of plates. We have created a seller account, verified the account, provided tax information as well as link to our payment fateway. And we have linked our payflow. But when I got to lis the item is says t...

MY STORE IS MISSING THIS MORNING?? ANYONE ELSE??

Every link that I click to get to my store is dead this morning. I use win7 and firefox.

Changes to the Ebay app

A few days ago everything changed and now it takes 3 times longer to list a item. I was just told no one else has reported this problem, if you list with your phone you have noticed. The last change last month cost us about 15000 pictures and we had ...

New app format

The new MOBILE app format doesn't have a way to setup the time you want your item to be Listed if doesn't sell. Veryyyyyyyy 廊 upsetting is like we going back on time went we have just have 30DAYS .PLEASE FIX IT THANK YOU

Tip: Buyers who ask for pictures...

Have you ever had a buyer ask for additional angles, or a close-up, or a larger picture, or you sell personalized items that the buyer has to see before shipping and when you send a pic for their approval they either tell you that they can't see it, ...

Is there some new scam or did ebay just screw up again?

Is there some new scam going down? I have now been asked, by 3 buyers in one week, the same basic question. "Does this really include everything in the picture?" What is going on? How is buyer confidence on ebay so low that not one but 3 people have ...

Attempting to make drafts, and price is not saving?

I was just seeing if anyone else was having the same problem. I was attempting to make drafts prior to taking pictures. As I was doing this, I noticed that after saving the drafts, the price would disappear. I have gone back multiple times to put it ...

New Store Layout. WHEN Will be get Custom Pages Back? Working Listing Frame? Sale Link?

While Im still here Im going to make the best out of it. So Im adjusting my store to the new layout. BUT as it says before updating the store custom pages don't work. Fine... But does anyone know when they will? They still display links in my Listing...

Listing disappearing from search results when applying search filters

When I search for my item with "Best Match" filter, everything is fine. If I try to apply "Lowest price+shipping" filter, it doesn't show in results at all, despite that shipping is worldwide free. Does anyone have idea why is that happening?

What is the deal with people making low ball offers for low dollar value items?

I see a lot of computer part related things. One of the things I sell is DDR2 SDRAM modules for older laptops. Say, for example I have a module priced at $4.99 or best offer. I will seriously have prospective buyers come along and offer me $4.00. For...

Printing labels with Microsoft Edge

I just upgraded to Windows 10 and find that Google Chrome doens't work very well in it and Microsoft Edge shows a black screen where my shipping label should be. Is there a fix for this?