Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Is there a "rule" for a pre paid USPS labels...On-line created labels ???

I have a story and big question. A quick story...on my way out of town i had a package to send..i had done the ebay label the night before and was going to give it to USPS Post Office i usually use... it wasn't open at 8:30am..so i drove about two mi...

Any ETA on bring back view column to manage unsold listings page

I really need to know how many views the items had once they ended in 30 days in order to make a sound pricing and relisting decision.

Some sellers...

In doing some research I looked at an item listed by a TRS with over 18,000 feedbacks and over 7000 items listed whose only description was to state a 15% restock fee on returns for new items, or 30% on new items returned used. I checked several more...

buyer trying to cheat

i am from Malaysia. recently i sold a Young Living essential oil roll-on to a buyer in the US. the item was Brand New Sealed in its packaging tuube. the buyer contacted me claiming that she had received an opened product and the oil leaked. the tube ...

Resolved! "Invalid address. Click "Change" to revise it." error message question.

This is my first experience with the "Invalid address. Click 'Change' to revise it" error message when trying to print a label. I see what the Buyer did although I can not display it on the screen shot because its personal info but they put the City ...

eBay, why are you raising final value fees on store sellers more than non store sellers?

In reference to the Fall 2018 seller update, why is eBay raising the final value fee for media more on store sellers than non store sellers? Store sellers are going from 9.15% to 12% (a 23% increase) and non store sellers going from 10% to 12% (a 16....

Why EBAYS stock cannot get out of it's own way. Lopsided buyer bias.

Reason. Total and ruinous bias to the buyers over the sellers. Latest being 30 day return "to help you conform to industry standards". This follows elimination of any critical feedback on buyers while leaving a negative and neutral option for them wi...

Seller protection

Hello sellers!! I just received the hot poker up the kazoo from our never pro-active, Seller protection. Long story short, Sold Antique weller vase, 5 photos all angles, vase sold. Today buyer opened case for return, because it has "scuffs" and a "cr...

My store flooded with duplicate foreign translated listings

I went to bed last night with 620 listings and woke up this morning to over 3500 listings!! All the new adds are duplicates of my valid listings but translated to Eropean languages. Anybody else have this?

Tracking Uploaded and Scanned Metric Messed Up...AGAIN

Last weekend my tracking uploaded and scanned metric showed two transactions that weren't in compliance. Actually, everything was in compliance. I blamed the mistake on eBay's puzzling inability to factor in holidays (Labor Day) in their shipping met...

New GLITCH To Watch Out For It will COST YOU MONEY!

Just relisted 2 items using SELL SIMILAR, both items I had listed in multiple Categories. I used sell similar and TOOK OFF or UNCHECKED 1 of the 2 Categories. The listing cleared and was showing only being listed in the single category I selected. Up...

Use different search engine to find your store

I’ve been trying to figure out for months now what is going on. I have had the feeling that buyers are down and they are only showing Anchor and Enterprise stores first. I just tested mine yesterday and today. IF you go out of your store, use a diffe...

Best offer with choice of seller response time

I went to make a best offer on an item today and a drop down menu appeared asking me how much time I want to give the seller to respond. I had a choice of 1 hour, 6 hours, 12 hours, 1 day and 2 days. I have never seen this before. And although I must...

Has anyone actually seen an Adyen-payment listing yet?

Subject line speaks for itself. Just curious... I'm mainly wondering how obvious it will be to the casual viewer (especially in either Mobile or App presentations) that they won't be able to buy the item using PayPal, as well as how the Adyen payment...

Resolved! Buyers returning damaged or missing items and eBay siding with buyers

Had two buyers on two open cases return either damaged or incomplete items. For the damaged item, I contacted the buyer who flat out lied and said he returned the item in perfect condition. It was missing its original packaging box and a nozzle for t...