Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Selling an item as auction, but not seeing it listed

Hi there, a couple of days ago I started selling an item as an auction. I tried searching for it, but I do not see it listed anywhere, and I have had about four views total. What's going on? Thank you.

Ebay keeps adding shipping to Russian Federation

I'm adding multiple similar listings by hand. Shipping is to North America and some of Europe. In exactly ZERO of my listings, I have chosen to activate shipping to the Russian Federation. Yet, almost every time I "create similar", I look down at the...

Feel let down by Ebay

Help fellow sellers!! I sold a small item, sent it with the ebay label to the shipping center in Kentucky (the item was going to Canada). They apparently lost the item. The buyer filed an "item not received" claim. Ebay refunded her money and took it...

30 day returns

Does anyone else think this is a bit extreme especially for Used Clothing. So can buy an item wear for 29 days and ask for a return. Shouldn't this be left up to the selller to decide how many days for a return? If the buyer is aware and oky with a 1...

Feedback on Canceled Order?

Hi guys, Had a new one recently. Buyer ordered an item, paid, then subsequently requested cancelation (via eBay's "Request Cancelation" option, not via message). I processed the cancelation and the buyer was refunded. Fast forward a few weeks and thi...

Paypal is the problem!

Was just told the reason that sales are slow has nothing to do with sellers, and ebay has no problems. Ebay just told me to call Paypal. Our reason for slow sales is buyers can't process orders and checkout on ebay is Paypal fault and I should call a...

Suspension for Having Two Selling Accounts?

Can eBay suspend your account if you try creating a new account to sell on? Is it allowed to have more than one selling account on eBay? Just wondering. Thank you.

RETURNS AND REASONS

WELL, HERE WE GO AGAIN. IN MARCH, EBAY IN THEIR INFINITE WISDOM PUT FORTH A NEW POLICY. NOW ANY BUYER FOR ANY REASON (BUYERS REMOURSE INCLUDED) CAN REQUEST A REFUND BY CHECKING THE BOX "NOT AS DESCRIBED" WITHOUT HAVING TO OFFER ANY REASON OR ANY EXPL...

Hey eBay, you do not own my business and I am not on your payroll

How does eBay management justify forcing independent sellers into their view of how to run a business?If I NEED to charge a restocking fee on returns then that is MY decision as an independent seller.I am fine with eBay making suggestions but I am no...

Resolved! Non payers

Good morning,I'm fairly new to selling on eBay, disposing of a huge collection of watches collected over many years but I seem to be plagued by non payers, two in the last week, one of which eventually got in touch with me and was very rude.I was won...

Slow Sales: "This page isn't working" Buyers unable to see (Items for Sale) using Cell Phone

Over the last several days whenever I have attempted to check out the (items for Sale) of several Sellers using my cell phone, I repeatedly got the following message: "This page isn't working" which could be one of the reasons for slow sales, this ne...

Buyer wants refund after unpaid item

I had an item up for auction and a winning bid was placed. The buyer didn't pay despite me sending multiple messages that it would not ship until I was paid. I opened an unpaid item case with Ebay and waited for four days. I never got payment and the...

buyers address changes mid sale? am i going crazy? halp

A buyer complained today. They live in IL and the item I shipped them shows tracking delivered to FL. This was just like any other sale, I bought label off ebay and tracking automatically uploaded. I did not change the address before printing the lab...

receiving emails from buyers claiming they cannot check out.... payment will not process

Not only do I wake up with 0 sales again this morning I get the following email "I have tried multiple time to buy a part from you're Ebay store but when I click order the payment will not process. I have tried more than one store with the same resul...

Attention Thieves, Scammers and other low lifes A new SCAM! Yay?!

Hope my clickbait worked... Get this, Ebay changed the new feedback extortion policy.. If a buyer says " if you refund me, i won't leave negative feedback" this now does not count as feedback extortion. I deal in a lot of little wanna be thug kid clo...