Selling

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Change In Selling Patterns and Drop In Sales

Hi, I have been selling on eBay for few months but I have noticed a weird pattern recently. I used to sell about 3 to 5 items before 12:00 p.m. and 5 to 10 items later in the day. This happened every day and for 3 to 4 months. However, now I don't se...

Keep An Eye On Your Seller level

In the performance area, I am used to seeing things like active listings increased by X amount, keep an eye on your impressions, keep an eye on your click through rate, etc. Earlier this month was the first time that I have seen keep an eye on your s...

Ebay too greedy w/ shipping and final fee? Does Ebay really care about sellers?

Does Ebay really care about small US sellers? I've been selling seasonally and have notice added fees that really makes it harder for small business... First, Ebay charges a final fee for the item sold (10%) Now, Ebay charges shipping final fee (10%)...

Shipped item, buyer does not want, should they just refuse delivery?

If they just refuse delivery, can I just cancel transaction? What about the $10 shipping label I purchased?

Resolved! Exchanging phone numbers through messages AFTER a sale?

Does that go against policy if it occurs after a sale that was paid , shipped and delivered?

Same Buyer, Two Different Items, Same "Gift" Story, Purchased 3 Days Apart, HOP ON THE MYSTERY MACHI

*Detective hats on, notepads at the ready, Gents:**Cue "Interrogation Ambience" from L.A. Noire (https://www.youtube.com/watch?v=tTbGNR2qtKM)*I've run into a buyer who has oddly purchased two very different items from me with some strange details, an...

Buyer said they received a different item than what I sent

I am in need of some help. I sent a buyer a coach purse and wallet. I packed them myself and brought it directly to the post office. The buyer sent me an email and said they received two books from me. They had a picture of my correct box, and then t...

Handling time and returns prefrence

im still pretty new at this and only list via the mobile app so im not to skilled at the dashboard and such. where can i edit my handling time prefrence as well as reurn policy? i want to change it from no returns to accepted, and 2 day handling to 1...

Advice needed: Buyer requested I cancel transaction with Echeck payment that has not cleared yet

Buyer was able to purchase my Fixed Price with Immediate Payment Required item with an Echeck on 10/19/18 (listing is now not active anymore and in my solds). Ebay has the transaction as Awaiting Payment. Paypal transaction has the estimated clearing...

How did the Free Shipping box get checked on a dozen of my listings?

I never list with free shipping. NEVER. I posted about a dozen listings on Sunday from my seller ID. Mostly preowned designer clothing with flat rate priority shipping. I clearly remember looking up similar items and clicking sell similar for each it...

FEES!

After over 20 years and with a positive feedback score of 100% with over 450 feedbacks, I'm out of here. At least with regard to using Ebay motors. Selling a $1500 motorcycle and paying $50 a week to do so is hilarious. Talked to a customer service p...

0 feedback bidding and not paying

Has to be a way that Ebay can stop this from happaning, just had one last night, last second bid after a nice round of bids only to have buyer not respond or pay, I like runing auction, don't want to go to all buy it now sale with immediate payment, ...

Asking For and Turning Down Offers Without Sellers's Knowledge???

Recently, eBay was automatically relisting certain of my unsold items without my permission. This was happening on regular 7-10 day auction items. I literally called them FIVE times about it---it is like beating one's head against a brick wall to tal...

Yet another Space Wasting Page Design ... DRAFTS! Seriously???????????

Will they just stop with the absolutely ridiculous space wasting page designs????????? This one just popped up while I was creating drafts ... absolutely stupid, and yes, I am being critical of eBay on this one. I don't know about the rest of you but...

Double Charge

In the past two days, I've had two customers that were charged twice for their order. Same item, order transaction. I have eBay connected through Shopify and in the orders and on Paypal it is showing up as a double order. I have confirmed with both c...