Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Ebay, why only once a year?

Seller Notification Going back to Old Email Address

Hi,I recently changed my email address on eBay and Paypal, both are the same email address.However I kept getting seller notifications to my old email address. Like when I sold something, the "Sale Confirmed" or "You've got Money" emails all goes bac...

Let’s Go Sellers!! It’s Holiday Game Time

Let’s Go Sellers!! It’s Holiday Game Time. VP Selling, Bob Kupbens joins us from HQ. #makingithappen #ebay

Speaking of returns, the "season" and ebay's new metrics

Anyone else seen the huge banner ads from PayPal plastered all over the ebay site lately? I usually use adblocker so hadn't seen them until my daughter pointed them out on her PC. Running along the lines of "blue or green? Can't decide? Get both and ...

WHAT PERCENTAGE OF BEST OFFERS DO YOU ACCEPT?

I have changed my settings on my other account; I added the Best Offer feature and here is what I have discovered. 1. Best offers that start at 50% off, chances are the buyer and I will not come to an agreement. I list my items slightly below the ret...

restoring selling ability

is there anyway to restore selling ability after it has been limited due to below standard state?

Canceled listing but item still in store

I have canceled the same item probably 5 times now, but it remains in my store. What is going on? Is there some sort of glitch? This needs to be resolved ASAP because if it sells, I cannot fulfil the sale, as the item is no longer for sale. Can someo...

ebay survey email?

They are asking about my shopping experience on an item I sold? We appreciate your recent visit to eBay and would like to know more about your shopping experience. We invite you to take a short survey which will take less than 5 minutes to complete....

173406323292 Main Photo is a drawing

Or a rendering. Don't we have to post pictures anymore?

Returns

Interesting article on what can't be returned to Amazon Now in the past I know that seller's did not have to accept returns on make - up or beauty items that were purchased new and used - but has this changed since the April - all items can be return...

How to turn off auto relist

How do I stop auto relist without being a pro seller?

Resolved! Problems with a buyer

At the end of one of my auctions, I sent the buyer an invoice. Ebay policy states that payment is due within two days after auction. After two days had passed since the end of the auction, I still had not received payment so I sent buyer another invo...

Buyer openly admitted to breaking eBay terms of service, eBay still refuses to refund my money

So I sold a luxury item for $1,250 and the buyer receives it and opens a return case due to the item being damaged. The buyer sends pictures of an item that is not mine, then sends a picture of my item that is photoshopped with a rip on it. I am not ...

Buyer, brand new account, wants me to ship to different address

I am pretty sure the answer is DON'T. Besides refusing, what steps do I have to take to cancel the sale so I can relist the item? What if the buyer leaves bad feedback because I would not complete the sale? I assume ebay will remove it? Thanks