Selling

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Resolved! Help!! What to do when buyer said they didn't authorized the transaction?

Just "sold" a iPad Pro full price without haggle. Too good to be true? Was in a tizzy to pack. The buyer sent a message saying their account was hacked and they didn't authorized the transaction and saying he is in dispute with his credit card. What ...

Resolved! Poor Feedback Policy

I'm more than miffed that eBay allows buyers to leave negative, untrue feedback for sellers that have impeccable feedback ratings. I recently sold a dress that had all measurements listed, as well as a copy of the tag in it. My listing also states I ...

New Authenticity Verified Program

Does anyone know how to get into this new program as a seller? After contacting eBay CS seems nobody there knows how to. Thanks!

Should I cancel and take the defect?

I posted this by mistake in the knowledge base instead of discussions. I need some quick advice: Buyer places an order on Saturday. On Sunday while getting it ready, I noticed item is damaged. I message the buyer offering to replace the item with an ...

Website BUG--Unable to send offers to watchers. Anyone else having this issue?

When entering the offer price to send to watchers of items, there is a huge bug. The webpage says the price has to be at least 5% less, however any price over $1 is rejected and I am unable to send the offer. The same issue has occurred on the 4 item...

What would be the one, most crucial thing you would ask Bob Kupbens?

I've been reading the questions for Bob Kupbens thread. There are a LOT of very good questions there. Voting will determine which questions Mr. Kupbens will answer. So this is much more basic. No offense to the many great questions there, but many ar...

My Listing photo all gone only left the thumbnail?

Today I notice that all my ebay store photo for 12 pictures it become only one.What wrong wiht ebay listing> anyone got this problem? Now I need to find the item out to take the photo again.

Buy it now or best offer accepted but never paid for.

Just wondering what other sellers would do in this situation. I recently started selling some collectibles on ebay after a 3 year hiatus. I've had the same thing happen twice now. I listed items as a buy it now or best offer,someone makes an offer,I ...

Resolved! And what the heck does deprecated mean?

I have a buyer who wanted their item shipped fast, but they forgot to pay. So I went to Find Contact Info looking for a phone number (they aren't answering messages). I put in their info and then I get this ebay note: "This feature has been deprecate...

Thank You Ebay!

So I just paid my Decemeber bill. {Yeah, I know early, so sue me. } But this month's bill was LARGER than last month's bill! Yippee! So that means I sold more stuff and made more profits! Yeah! So thank you eBay for allowing me to use your site to en...

How old is everyone?

I wonder what the average age of the ebay seller is. I'm the big 4-0.

When will eBay stop with the pointless situation of sellers leaving feedback for buyers?

I know this has been discussed before, but can anyone tell me any good reason why eBay still allows sellers to give feedback to buyers when sellers aren't allowed to tell the truth about a bad buyer?You can't leave anything but positive feedback for ...

Item sold via private offer I ended listing and now I can't print shutl label

Can anyone help please I accepted an offer via message I accepted the offer and ended the listing 3 days early the items been paid for via PayPal and I want to send via shutl but can't print a postage label as the item isn't shown as sold what do I d...

Help please identify brand name

I just find t-shirt that have rn 66170, but I don't saw it before! Help please identify this one...

OT: Holiday Package Thieves VS Glitter Stink Bomb Fake Porch Package

Had to share this, I'm still laughing! A man designs a fake package equipped with a rainbow colored glitter bomb and timed stinky spray inside for porch package thieves. Cameras on the package show what happens to the various thieves when they finall...