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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Account on hold even though my account was paided in full

I proved at least 15 times with PayPal help that I was paided up in full with my account and my ex wife account we paided out $847.02 on a total of $703.69 for payments on both accounts over paying ebay by $143.00 these were for the months of Sept.. ...

Unclaimed Item

Hi, I sold an Item just over a year ago and the buyer paid for it, it was a big Item that needed to go by truck, I gave the buyer all the necessary info on the Item so he could arrainge the and schedule the shipment, but time went by and he did not s...

User avatar by Adventurer
  • 330 Views
  • 12 replies
  • 0 helpful

New seller

Yes how can I sell without me having to pay eBay for the buyers shipping fees and I still get paid for shipping

User avatar by Rising Star
  • 161 Views
  • 4 replies
  • 0 helpful

Charged for Late delivery due to Hurricane Florence ??

I had a perfect score, all positives and no late demerits till hurricane Florence and because the Post Office was'nt picking up or delivering mail. for a few days after the hurricane, one prder was late being delivered and I was given a 1.67 black ma...

Hats off to the Ebay Team!

A few months ago my nephew passed and I received a very nice condolence card from the blues here which I was very grateful for but I just finished watching a video by Katy and Vikki and once again - Ebay stepped up to the plate and sent them a nice b...

The Holiday Season

I just want to wish everyone on the board a Merry Christmas, Happy Holidays and a wonderful New Year.I've learned so much, chuckled a few times and to be honest have gotten annoyed on someones behalf!If you're traveling, be safe and see everyone in t...

User avatar by Trailblazer
  • 127 Views
  • 4 replies
  • 6 helpful

Resolved! What is the motive of this scammer?

Someone tried to scam me out of my laptop that I am selling for $700 on eBay. First they requested an invoice for next day shipping to a completely legitimate address. A quick Google search of the name matches up with the address in multiple director...

I wasn't sure what to get you, but I thought you could find what you never knew you needed on eBay.

Christmas is 2 days away, and all of the e-mail newsletters from retailers have changed from promoting sales to: Out of time? Get an e-gift card. I hope eBay pushes this option in their e-mail newsletters. eBay has everything. How fun would it be to ...

User avatar by Not applicable
  • 329 Views
  • 9 replies
  • 2 helpful

No returns, sold as is, buyer always wins case. So not fair!!!

Sold a film camera and 2 lens. Sold as untested, and no returns. I agreed full refund of item, but asked buyer to pay return shipping.Buyer opened a case and got, purchase price and return shipping. So not fair!!!What is best way to avoid this?

Angry Buyer During The Holidays

You know how it goes.. You ship something out, and 5 days later it still has not arrived at the buyers house. Holidays have delayed your packages and tracking hasn't updated in a couple days. The buyer is clearly angry (understandably as they don't h...

Help

So me and my sister were gifted echo spots at work we both have Google home so we decided to sell them we didn't need them well now three weeks later onone of the buyers said that he contacted amazon and the item was reported stolen like how it was g...

eBay do give an OOS defect for refunding, and will refuse to remove it

I've been told countless times here to not worry about refunding and getting an out of stock defect even though I've had that happen to me before. I had an order that wasn't delivered because of the Canada Post strike and decided to refund the buyer ...

User avatar by Thrill-Seeker
  • 1186 Views
  • 48 replies
  • 3 helpful

Plan on closing my store - What should I expect?

I am wondering if I will still get free listing opportunities ( 500 free listings just expired) once I close my store. Also, will anything change as far as my seller page? Will I still be able to use promoted listings? Any heads up on what I am facin...

refund for nondelivery - my experience as a BUYER

After the horror stories of ebay siding with buyers I thought I had a clear case. I checked tracking on an order at the time it was due to be delivered. No acceptance scan or any scans at all. I opened a case and was told to wait several days. Then t...

User avatar by Rockstar
  • 2121 Views
  • 94 replies
  • 5 helpful

Handling time would be nice to know and displayed on listings ...

I am sitting here scratching my head ... purchased an item Tues the 18th and the listing states Expedited Shipping but Delivery estimate of the 27th ... its Friday night, end of day 3 since the order was placed and no shipment (or at least no trackin...

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