Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Stolen eBay profile photo

I woke up today to a message from a woman asking me if my Anastasia palette was REAL? And I only sell AUTHENTIC COSMETICS. After replying to her I started looking at the sellers with FAKE cosmetics and I found the stolen image of my face on about 24 ...

"Manage Active Listings" shows incorrect number of actual active items and includes sold items?

I just realized that when I click on "active listings" from my overview, it is not the same number of items that I have in my store. It has about 300 sold listings included making it very difficult to send items to auction. I have to look each item u...

Resolved! My listings don't show up when I do a search

I just listed 19 items for sale. So far they have received no views. When I copied my listings and did a search for the items they don't show up! What is going on?

Just when I thought Canada Post was more expensive that US mail!

I mailed a jacket to the US for about $20 US ($27 Cdn). Now the guy wants to return it & the local PO is charging $50 US!! Almost 2.5x what I paid to send it??!! So nice to know this deal is putting me in the hole about $65; especially when my sales ...

Resolved! Ray-Ban Sunglasses made in China?

I was browsing Ray-Bans, and I see a lot made in China. They say authentic, and sold alot.I have a few pair, and they are made in Italy. How are so many sellers allowed to sell fake sunglasses in the US. These are US sellers too. I would think Ray-Ba...

Black Diamond Disney VHS

Some titles (Beauty and the Beast, The Little Mermaid) are selling for huge prices apparently. Not sure all of the listings are believable-but something is def going on. I understand earlier versions of The Little Mermaid being worth a lot, since the...

How to increase sell on ebay

Hi, I have been selling my products on ebay since 2015. I have seen that from last two months my sales have gone down. I dont know what is the reason. Will you please help me to increase sales. Thanking you, Jignesh Raval

giving phone number and contact information to buyer

I know this became a no no on ebay. I do know you can add your phone number into the contact seller area for the buyer to contact a seller. My question is this, since ebay has allowed a seller to put our phone number on the contact seller page in a h...

Changing pictures in BULK for multiple of LISTINGS using the SAME PICTURE

A lot of eBay sellers would probably agree with this and would want this feature to be added to eBay to make it more efficient etc.Sellers have listings of multiple of items using the same picture, how can you change the pictures in bulk instead of n...

Resolved! Promoted Listing Question (if u really know 4 a fact)

Was 100% against it when I first heard about it! But now thinking in certain circumstances.. In some rare cases where it may be a good idea to try it...Question... For example..When I list my item, I click a box and see it will cost roughly $65. If m...

Third day with zero activity or sales

Hello everyone. How is your February so far sales wise? The last sale we had was on Sunday about 4 pm. Since then no activity sales wise. Our December was the worst December and worst month in 2018. In January we picked up a bit though not the usual ...

Resolved! Buyer Paypal Scam

Long time seller. I have never participated on the discussion board. Now I have no choice. 5 months ago I sold an item to a buyer who just 3 days ago opened a dispute through PayPal. The buyer's reason for the dispute is they claimed the item was cou...

Can't list an item on ebay.de...

Hello, I sold on "ebay.de" during many years. Now I'd like to restart selling on ebay.de but, till now, I can not complete the selling page! And I would like to know why? On selling page, it does't show me the option LIST ITEMThe options are:Instead ...

Shipping Error on Ebay

I've uploaded 200 items through Turbo Lister to adjust my shipping to "Calculated". I just sold an item weighing 8 ounces, with a shipping cost to me of $3.28, yet Ebay only charged the customer $2.65. I checked both Turbo Lister and Ebay edit and ev...

Helping prevent fraud and returns debate

Typically, my descriptions are short. Say any defects; have the buyer see all the pictures and judge for themselves. I have only had a couple of issues but always looking to improve. Another seller advised me to put “My Story” on every description. E...