Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Resolved! buyer bought, never paid. Now has bought again, and not paid. No feedback. Cn I block her? Thanks

Can I block her from buying again? Thanks

Recived Neg feedback but cant leave feedback

I sold an item and when it sold I could not find the item. I gave the buyer a full refund and even told the buyer when I find it I will send it to him for free. I had 100% positive feedback. He was disgruntled and left me negative feedback, which I w...

ebay View Item Page Test----Is anyone else seeing THIS test?

NO listings within the View Item listing itself, 25 listings (5 rows of 5 each) BENEATH the listing (click to enlarge the screen cap):

Every find you're too busy with life to deal with your eBay store?

A few days ago I needed a boost because I was lacking in motivation. My brain seems to be corrected where I feel listing stuff might be a good idea, this has gone on two or three weeks that not much has been listed. But my full time job is totally cr...

Can't get mail to open

Have a question or mail from a customer asking a question and it won't let me open my mail. I click on it and absolutely NOTHING happens. Most items selling today and can't communicate with a potential buyer.. SAD.

Newly Listed Horizontal Scrolling Module In Search

Among other things eBay is testing out in search right now, I noticed they have inserted a horizontal scrolling module for Newly Listed items that appears just below the first 4 results (which are reserved for Promoted Listings Advanced). Not seeing ...

Wrong Pictures Keep Showing Up As Main Photos

Hello,I tried searching this but haven't found anything similar. Some of my listings are displaying the wrong picture as the main picture. When I look at my items in My eBay, everything is right and the pictures show correctly. But when I search my i...

need help with printing shipping label(s) at less than 100%

Just yesterday, when I went to print a label at 70% of full size, it just disappeared and no label printed, prior to that all was working as needed (%of 100).I have both a brothers 2040 and a 2320d printer in line and either did allow me to shrink th...

Resolved! can I add the second tracking number to my list

Hello, I sent a shipment to a buyer using economic shipping, then I added the shipment’s tracking number to my list, but after three days, the shipping company told me that economic shipping is not available to the buyer’s country, so I sent the ship...

Item removed for violating drug policy, but was selling a Fisher&Paykel mask. Why was item removed?

Listed a CPAP mask earlier today, but it was removed for violating eBay's drug policy. This doesn't make any sense, since this is not a drug. and was wondering why it was removed? Also, cannot find a link to even speak with someone from eBay.

I sent a parcel with Registered Mail from Portugal to the States a month ago!

The destination of the package is Portland Oregon. Tracking number is RT106731584PT I sent it on the 15th of October but USPS tracking says "Not Trackable" !???? On the Portuguese tracking it says it left Portugal on the 19th of October. On USPS abso...

So just because yours is a better price, does not mean I'll buy it to sell in my store

So I get a message this morning in all caps from a long time member (who hasn't bought from me before) about one of my coin albums. He tells me if I can sell them for $20 (plus postage and tax), then his at $14 is an amazing deal and I should buy all...

Resolved! Good News! Just Fought and Won another False Vero Claim!

This is the second time I have attempted to fight a VERO claim. The other time I won, and I also had to send a second email to get any results. These companies seem to have a pattern of ignoring the first email. The first case I won was a Counterfeit...

Resolved! Buyer purchased item I was delisting before I could delist it

I’ve been posting items I own to pay off debts and I posted an item that has significant sentimental value and I put it high enough to avoid it selling. Someone messaged and asked for a discount and I was completely honest, that I didn’t want to sell...

Error when adding authorized used. Cannot add anyone.

Hello fellow sellers,For some reason I am unable to add any authorized users on my account. Even the authorized user I had before, who does work-from-home listings remotely, had their account disabled. I just get a big red error symbol without any wr...