Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer wants to return boots that don't fit and sent msg; hasn't filed a return request yet

I got a message that boots buyer purchased do not fit. She has not filed a return request yet. I have 30 day free returns. I want to make sure I do this properly. How do I do this properly and accept the boots back. Does she have to file a return req...

Anyone else hit with late shipping strikes due December 5th USPS closure?

Or just me. I take their system recognized the 5th as a regular business day despite the USPS closure.

Resolved! Customer return - possible lien issue

Ok so I am trying to decide what good options I have here. Item came from a lien auction. Cable box but was one I thought could be purchased on the open market. Additionally others are for sale on eBay. Item did not have cord, item was listed as used...

Buyer Returned a Damaged Item

OK - Not a big deal, but someone bought a bottle of cologne from me - never opened, over-wrapped. He didn't like it, and returned it to me. E-bay automatically approved the return, but when it was returned the package had been opened and a small amou...

Ebay pestering me to ship item out (via my messages)

I've been selling on ebay for over 15 years. Always ship out stuff on time. I sold an item over the weekend. I have until tomorrow to ship it. So today in my message I get this straight from ebay: -----------------------------------------------------...

Put the right Book/CD/DVD/Album covers on your listings

For the 3rd time in less than a year's time, I received a purchase where the cover of what I received did not match the cover shown in the listing. In 2 of those occasions, I already had a book that matches what I just received. This means I received...

Trying to list something and it loads and after "Page Not Found"

Trying to list something and it loads and after "Page Not Found" Is there a way i can actually list my item ????

Returned item gets returned to sender

A buyer who filed a return request says their item with the ebay generated return postage label said USPS didn't accept the package and sent it back to them. They are asking me for another postage label. The buyer didn't say why it got returned to th...

Always Open on eBay

Hi Sellers, If you have a physical retail store, here’s an easy way to dress up your brick-and-mortar store for the holidays (and beyond) and boost your retail sales both in-store and online. The Always Open on eBay program provides window signage an...

Texas sales tax being charged on eBay shipping supplies

I am in Texas and wanted to use the quarterly store coupon to purchase some eBay shipping boxes. None of the listings say tax will be charged if shipping to Texas. Sales tax is showing up in the checkout. It's not even at the right rate for my locati...

Can't save a new listing with description

I tried listing a new product for sale today but if I have anything in the description more than a few words it would get stuck on "saving" and would not actually get saved. Please help.

My listed items are no longer listed taken down or missing.

I have many listed items. And I did a little inventory check and decided to check a few items if I have them listed. And to my surprise i could not find the item. I have to do the work all over and make a new listing. This is not the first time I fin...

Potential Scammer

I had listed an item yesterday and today I received an offer from a new account saying they offered twice the amount I was asking. I accepted and they told me to text them at a number so they can tell me where to ship it and how they could pay me. I ...

Buyer is wanting a Return on an item They "think" is not authentic What more can i do then reporting

Hi i normaly don't start a conversation i normaly step into others, but this is just making me mad. I sold a purse that is an authentic have had every detail down to the photos and the description. The seller just contacted me a day after getting it ...

Custom Auto Email Message to Successful Buyers

HiIs it possible to create a custom automatic e mail to the buyer of a product after they have purchased one of our personalised products. Ideally I want the email's content to change depending on the product purchased? So if a customer orders a mug ...