Selling

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Returned item not one sent

Money was refunded before we could send proof of wrong item. Did send proof and answer was make a police report. Nonsense this buyer knew just what he was doing and the pictures should have been compared to see differences.

Bidder constantly making up new names

I have had a problem with a bidder for years. She has also haunted the pages of other sellers. She bids on items, decides she doesn't want to pay, gets negative feedback, gets suspended and then makes up yet another new bidder name and carries on. Sh...

Buy It Now vs Best Offer

I sold a laptop that had a buy it now price of 750 but someone made an offer for 1,250 but eBay sold it for the buy it now price before I had a chance to accept the best offer. Is there a mistake? At the bottom is says regular price or best offer. Sh...

Its not me its ebay. Sellers area only has been down 24 hours

Is this happening to anyone else? I don't see any posts. I have a buyer waiting for me to ship. It has been up and down for days. I managed to get the last package out, though not when I wanted to. But now it's been down for 24 hours straight, not ju...

Sales decrease.

in this month sales is decrease too much nearly 60% compare to last 15 days.... from 1st April to 15th April, 2019.

e-bay asking seller to ship item when payment is not complete

hello sellers - has this happened to you guys yet? buyer accepted an offer on last Friday -7/5/19 and 'made payment' - it kept showing 'ready to ship' - but never moved to 'waiting for shipment' meaning payment is complete. however, after Monday, 7/8...

Unable to print a label for an item I sold. how to edit.

Unable to print shipping label via ebay, keep getting error message. Error message states something about province is wrong, try to edit but wont allow changes either.

Need advice - Buyer unhappy with purchase

Hi - I would appreciate your advice on how to resolve a problem. I sold a large Lego set to a buyer on the other side of the US - so shipping was expensive. Buyer received the item but said the shipping box had been damaged and that this had caused s...

TRS & down 40% Sales

I have recently become a TRS. My first month was pretty good and sales were up. Then towards the end of my second month, I was informed by ebay that my account was compromised and sales have been down as much as 45% since then. I am doing everything ...

Selling question - Buyer wants to cancel

Hi everyone! While I have been on ebay for a while, I am not a very seasoned seller so I am helping that you all can help me. I am selling off some of my collectibles, and had a lot of 2 listed as a Buy It Now. Someone purchased it today at 1:25pm, a...

Cramming an item into a box that avoids DIM weight

At what point would you cram a soft item into a smaller box to avoid dimensional weight? Just listed a crazy quilt from the 1880s, and I knew by looking at it that I had an 18x18x6 box that it would fit it perfectly the way it "naturally" wanted to f...

Resolved! Buyer address exceeds 25 character limited, seller protection

I have an international order from Saudi Araba. The buyer listed his country twice, in the correct field but he also put it in the same field designated for his city (following a comma with the actual city he lives in). This is causing an error when ...

Those who never before used GTC, how do you like it by now?

I got a 500 free listing promo today and have many items ending in the next five days. I have been ending everything on day 29 so far, but thought I'd let these roll over. Don't know if I'll see any difference or not. Has anyone who never used GTC be...

How do I remove a listing from the volume pricing promotion?

I have some listings with a volume discount applied. I I want to remove it so I can put them into a different kind of promotion, and I cannot figure out how to get rid of the volume pricing discount. Anyone know how? Thanks a million.

Chat Messenger for sellers and buyers

How awesome would it be if ebay had a chat messenger similar to facebook marketplace (which incidentally is slowing creeping up on ebays radar as serious competition). FB keeps the message related to the listing, so you always know which listing they...