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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

What is the oddest or Most Challenging item you ever had to ship?

For any sellers who offer a wide variety of items sometimes you can come across a real challenge even if you have had years of shipping practice. For me, one of the items I sweated the most over was many years ago I had to ship an electric guitar to ...

User avatar by Thrill-Seeker
  • 609 Views
  • 28 replies
  • 0 helpful

Item damagad

Just receive the package in broken box, an alienware 15 r3, ding on the side and crack on the back corner of air flow, the item was wraped only with paper,Any suggestion what to do next?

Feedback

Was scanning over some threads about the laziness and lack of feedback from buyers. I do agree that it's somewhat rude that so many buyers seems to think it's unnecessary. Some sellers suggest that it may be best at times that feedback isn't left, if...

User avatar by Scout
  • 413 Views
  • 14 replies
  • 0 helpful

How do I allow customers to click "Request Invoice from Seller"

I can't figure out how to activate/allow customers to request a total for items in cart OR to just have the items auto-total for shipping. I am selling small items and for first class USPS have a flat rate of $3.50, then .25 for each item. When custo...

Have you ever had a feedback that was over 90 days old revised?

I hadn't been paying very close attention to my feedback and then noticed a negative feedback for a transaction in which the sale was never even completed. We listed a completely as-is beater van for only a few hundred dollars. Buyer basically got bu...

Low or no sales

Hello - the discussion I started seemed to have disappered. Is anyone else experiencing drastic drop in sales or no sales at all for days. We have no sales at all for almost two weeks now during the day from 7 am to mid night. there are couple of exc...

Buyer wants to return but I don't accept returns

I don't accept returns but a buyer wants to return an item (because it doesn't fit) but is willing to pay for shipping. The pair of pants are in excellent condition so I wouldn't mind having them back as long as its condition is the same. I advised t...

User avatar by Adventurer
  • 447 Views
  • 10 replies
  • 0 helpful

Is someone trying to scam me or is this legitimate?

I am selling a laptop on eBay. It's a gaming laptop and it's unusual in a number of aspects from the brand to the internals. It's a bit older but it's modified and was future-proofed at the time. I had spent over $1200 on the laptop but after unsucce...

User avatar by Adventurer
  • 626 Views
  • 20 replies
  • 0 helpful

Buyer asking me to donate item to them. Thoughts on how to reply?

Buyer made a low-ball (but profitable offer) that I accepted on a pair of women's jeans. Asking was $19.xx with shipping. Buyer came in at $12.49- good enough. Paid promptly. The buyer then messaged me asking if they were shipping today, an hour afte...

Resolved! How do I decline a refund request?

A few days ago, a buyer requested a refund stating that he did not want the item anymore. He simply did not want the item, at all. I told him that I have a no refund policy and he argued with me and stated that he would call eBay support. All this to...

User avatar by Adventurer
  • 10854 Views
  • 14 replies
  • 0 helpful

Compatibility Problems

Is anyone else having problems with the compatibility options not showing up to choose when creating a listing?? Can't change existing listings compatibility options either.

Give a man a fish or a fishing pole?

Question I've wondered about since I've been posting, 14 yrs.........and curious about what others think.. When someone asks a question and a link to help pages or help/contact would answer the question.......which do you think should be given..........

User avatar by Superstar
  • 799 Views
  • 27 replies
  • 0 helpful

Resolved! eBay and PayPal's seller protection is a joke

Oct 1: I received the standard EBay notice saying my item has sold and been paid for and I should ship itOct 3: I shipped the item via Parcel Select (per buyer’s instructions) through the USPS at a cost of $41.25Oct 10: Item is delivered to buyer, bu...

eBay Jail

I will admit that I breached policy and I will also say that I had good reason and it related to providing a better service to my customer due to an eBay shortcoming.My punishment is very strange and if this punishment is the idea of the CEO and/or u...

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