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Forum Posts

Gift card number stolen

I sold a gift card and it was sent to the buyer. The buyer contacted me and requested a refund and said that the gift card had already been used. I contacted the retail store who told me that the gift card was used on the date that I sold the gift ca...

Resolved! Can buyer open a "unauthorized transaction"case on PayPal, then open another case for INAD?

Hello everyone, I sold an item today, shipped it and see the email says buyer opens an unauthorized payment case thru PayPal (won the case within the same day)and when I check eBay inbox, I notice the buyer sent me a message after he made the purchas...

Resolved! Sob stories

If you’re gonna write a sob story about how you can’t afford the widget remember we can see your FB and see that you’ve e been buying extraneous “stuff” over and over for the last month. If you’re asking for a discount forget the poor me story. We ca...

User avatar by Rockstar
  • 1010 Views
  • 29 replies
  • 13 helpful

Resolved! Buyer received full refund. Won't return expensive item.

Hi everyone! I had a buyer purchase a $600 item. He wanted a return due to damage that was shown in 4 of my listing photos. I asked him to open a case with eBay, so that a neutral third party could make the decision. He opened a case with PayPal. The...

ALL 30 DAY LISTINGS WHEN UNSOLD AUTOMATICALLY RELIST BY EBAY NOT ME...AND NOW ARE GTC

All fixed price 30-day listings that have ended are being automatically RELISTED BY EBAY and are now GTC....I want to choose when and if my listings will be relisted and the order since they are now ALL GTC and so for weeks or months the order of the...

User avatar by Adventurer
  • 298 Views
  • 8 replies
  • 1 helpful

Resolved! ARGH! Shipping settings totally messed up!

Ebay seems to be fiddling with the listing tools - and making a HUGE MESS!They've altered my selected countries for shipping to Worldwide and I'm not seeing any way to change it. They've signed me up (without my consent) for the Global Shipping Progr...

User avatar by Guide
  • 149 Views
  • 2 replies
  • 0 helpful

Unpaid item

It's been one day since the sale and the buyer hasn't paid. Honestly, I hope he doesn't pay. I'd rather keep the item rather than sell it for a fraction of what it's worth. eBay seems to be silent about whether I can just keep the item if it's not pa...

Fixed Price GTC - Just plain wrong

Doesn't anyone at eBay think about these policies before forcing them on everyone? I list fixed price 7 days because I am not around every day of the month, and a few years back, eBay got all fixated on fast turnaround times on shipping. 100% feedbac...

User avatar by Trailblazer
  • 2882 Views
  • 102 replies
  • 33 helpful

Can a late delivery defect be removed for this reason?

I had a buyer who's order was lost in the mail. I re-shipped but obviously the 2nd shipment was going to be after the expected delivery date as it shipped after that date anyway. When leaving feedback the buyer marked that it was late, but obviously ...

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