Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Ebay Store Not Secure

I get a constant rotating circle when trying to go to my store. I can see everything, but I can't click on anything. I'm using google chrome. At the top next to the address bar it says Not Secure and if I put my mouse over it I am given the option to...

New proof of customer fraud, any way to get resolution?

We've experienced an extremely high number of international customers trying to defraud us since the new returns policy took effect, but it was particularly bad over this holiday season. One customer, with a shipping address in Cambodia, filed a clai...

Free shipping/higher product cost vs. flat rate shipping/lower product cost

I’m wondering what recipe works better for you to attract and get buyers. I know there’s a free shipping search filter, which is definitely something to be aware of. I never use it when I’m buying though. Is there a study on buyers impulses to make t...

Should we give up selling now?

Should we just toss in the selling now? This have turned into a costly mess. We can we find an honest person to look over our listing and honestly help us.

New seller but can't sell

Hello Ebay friends! So, I'm new to Ebay.... and I'm struggling. I started because my mother in law started a few months ago and she started 1 item per day from the beginning. I started about 2 months ago and it's like crickets! (if Ebay would have a ...

account is temporarily restricted

Hi! I need your help.Yesterday, I created account on Ebay and add one product for sale, but my product was deletted and I receive such letter from ebay: "Your eBay account is temporarily restricted while we verify your informationHello irbe1605,We re...

Buyer did return should of been a cancellation

I had a buyer purchase a pair of shoes. My listing clearly states that the item is not shipped for 5 business days. 2 days after purchase the buyer did a return request. Reason stated they changed their mind. I explained to the buyer that a cancellat...

On "my ebay sold" page, it shows a "ship by" date BUT IT CHANGES TO OVERDUE!

When I go to my ebay sold page https://www.ebay.com/mys/sold it shows a SHIP BY date. This could be useful, except if you wait until the day it says to ship by IT WILL SAY SHIPMENT OVERDUE. For whatever reason, between the mobile app the and computer...

Is there a way to find out what items are most sold, and most searched, on ebay?

Buyer wants to reach a deal

I got this message from a member with 493 feedbacks, so I am assuming it's not a scam. However is it a violation of eBay policy? Item number is #322515360019 Would you setup a $175 buy it now with free shipping? I can pay right away. You can pack it ...

Resolved! Price on brands

So I put stuff that I don’t know the size, am not sure if the Michael Kors are 6 or 7,

Full-Time Sellers: How do you stay motivated during a slow month?

I've been selling full-time on ebay for over 3 years and have been pretty successful (not bragging). January is normally slow, but Jan 2019 so far has been the slowest out of the 3 years. How do you all stay motivated when sales are slow? Any tips wo...

How do I sell internationally?

How do I sell internationally on eBay from Malaysia?And how do I select Malaysia Courrier Service other than USPS,FedEX and UPS?

Used LG phone batteries sold on eBay and Amazon as new

This is regarding my purchase I bought 2 of them and finally decided to use it. I was very disappointed. First, it discharges very quickly - in 8 hours went down to 76% of its capacity and this is on standby only, since I used it in my secondary, eme...

Chinese buyer has item reshipped and then threatens feedback

I sold an item to a registered Chinese buyer on Nov. 30 and it was delivered to a US address less than a week later. The item was listed as untested and was sold in as found condition and I stated in my listing that it would require restoration if th...