Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Item returned as undeliverable; buyer wants me to reship.

I sold an item and shipped it to the buyer provided address through ebay. The package was returned to me as undeliverable. The buyer has contacted me and said they want me to reship the item to a different address and to give them my paypal informati...

Confused about shipping toy gun caps

Ebays rule states and I quote: The following are restricted:If the material can be shipped by standard shipping services and is not prohibited by local laws or regulations, then it can be listedIf hazardous materials have specific shipping restrictio...

Positive Experience with Customer Service Today

Hey Everyone I wanted to post this as a CSR went above and beyond for me today. Her name is Jenny. THANK YOU Jenny. For Months, I've had 2 disputes opened from a buyer where my payments were locked on hold and not sent to me ($500 worth of items). Th...

This listing was removed for violating our Counterfeit items policy

Listed Tom Ford Tobacco Vanille Eau De Parfum 8.5 fl oz 250ml & received an email that evening stating, "This determination was made using automation or artificial intelligence. This came to our attention through automated detection." Contacted e-Bay...

coupon Shipping policy

I sold a Victoria's Secret coupon. Last I knew, eBay required all physical coupons to be mailed. The buyer wants me to email a picture. I can't find the answer to this. Can anyone help?

Seller Hub is no longer showing current bids received

Is anyone else having this problem and do you know how to solve it. I was on the chat with eBay for over an hour and still didn't get problem resolved.

Resolved! Marking items. Would this stop scammers or at least deter them?

After almost losing a case to an obvious scammer, I am trying to modify my selling behavior.I was going to start marking my items with unique stickers that are difficult to remove without damaging the sticker. Half of the sticker would go on the item...

Resolved! Buyer claims watch is too small, not Unisex

I sold a watch. I haven't sold watches before on eBay, and I didn't think to put the size of the watch. I described it as Unisex, which is what it's listed as on other watch websites. The buyer got it, and claims it's too small, so it couldn't be Uni...

eBay registry date

How do I check how old my eBay account is?

Resolved! Fakespot Seller Caution on my listing

My listing has the label Fakespot Warning and says that I have no seller history (although I do have a history going back years). I cannot seem to find any reference to this nor how to get rid of it. Can anyone offer advice or further info?

Do not wish to sell International at this time.

I went into Seller Hub and then Shipping and checked the area not to sell International. How long does it take to take effect? I went back into my Listing Draft and it's still showing International Shipping. Is there a time frame before it's processe...

"Ask Me About: ebay Ads" ....Any Timeline for Answers?

elizabeth@ebay We were originally told answers to the relatively few questions asked would be forthcoming within a week. More than two weeks have now passed. Could we PLEASE get an estimated date for the answers? (not just "they are working on it) An...

Giving out sellers phone numbers ?

I just replied to a return message from a seller and at bottom of page it gave me the option of sellers phone number. When did this start ? Personally I do not want to take calls from buyers.

Bank details

What garbage is this?Ebay has been paying me AND deducting listing fees from my account for years ever since they ditched PayPal. I suddenly receive an email from them today, saying "We couldn't verify some of the bank account information you provide...

eBay Takes Almost 50% in Fees on Trading Cards

On a 99 cent trading card with free shipping (69 cents), eBays fees are .43 cents leaving me eating .13 cents per transaction. I knew selling cards at this price with free shipping was low margin, but I had no idea eBay would actually take fees that ...