Selling

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Resolved! Selling/Closing Store

Sales have been terrible for months. Closing store at first of year. Anyone else leaving Ebay

USPS Tracking system down?

I was just double checking some packages sent this morning (8 hours ago) and noticed no tracking update, not even the initial acceptance scan. (I do have reciepts in hand). I then checked the USPS tracking site and when the numbers are entered, I get...

Issued a Partial Refund on shipping via Pay Pal. When do I see the Credit on eBay?

I issued a partial refund on an item because a buyer purchased two items separately and they requested the shipping be combined in one box. I had no problem with that. But I don't see the credit on eBay's Final Value Fees on Shipping. Since all of th...

Paypal, not buyer, opens case AND REVERSES!

Long story short we sell a laptop to a buyer locally. They ask if they can buy direct and we say no must follow eBay/Paypal rules on keeping the transaction on the the sites. Buyer comes in checks out laptop, makes payment and sends us a message via ...

Buyer blames me for not teaching them how to buy multiple items

I had a buyer who purchased 2 items of the same variation in a listing. I sent it, they came back and said I sent them the wrong color. They wanted two different colors, but bought 2 of the same color and claimed to have sent me a buyer note (not a m...

Can I offer a link to customers so they can download software?

I am still confused about eBay digital delivered product policy. This is listing I want to modify: WPML installation with lifetime license Right now, the way is: I get admin access to the customer websites, do the installation myself. I am planning t...

Resolved! Promoted Listing ------ Does the % make a difference?

I've been using a wide range of promo % in the past few months. I'm trying to get an idea of the sales convestion impact for the different %s. From the stats pulled ....there is no corellation between what % is chosen (whether its 1%, 2%, 5%, 10%, or...

eBay shipping supplies no longer takes paypal.

This seller accepts payments through eBay’s new managed payments experience.PayPal is not yet available, but you can pay securely with a credit or debit card. I have tons of money in my paypal, I do NOT wish to use my credit/debit card. What kind of ...

unauthorized use for purchase make my Paypal account in a risk

Hello everybody:I don't know if anyone had same experience as I facing with recently. I have been received many "unauthorized transaction" case on paypal almost everyday. Some of the order had been shipped and delivered, and some doesn't, so that I c...

Resolved! shipping zipcode input

Can someone help me figure out where I can find the shipping calculator that I can put into my listing that allows the potential buyer to input their zip code and determine their shipping cost automatically for my item.

Where do I find a return label, or does a return request need to be opened first?

I've got someone telling me he is getting an error code on a $100 laser measure that we used several times right before listing it. Says the manufacturer can recalibrate it and "is there anything you can help me with". My feeling is yeah, I can help ...

I selected Free Shipping, but my item shows Buyer Pays?

I clicked on the Free Shipping box, but after I saved it the item still shows "Buyer Pays"?!?! What gives?

The Definition of Insanity is to do this again & again

Top tips for selling your items on eBayWe noticed that some of your listings are missing important details, and we’ve got a few suggestions for you. Our research shows that your listings might see more activity – and your items might sell faster – if...

HELP PLEASE REGARDING NEGATIVE FEEDBACK POSTING

A couple years back I had a negative feedback removed from my seller feedback page because it was not allowed in the wordings of the feedback for the buyer to state anything like "Paypal had to step in & help" or "Ebay had to help resolve". Any feedb...

Ending auction listing early...sale automatically goes to highest bidder. Issues?

Hi, I recently ended an auction early because I wanted to revise it. It had a couple bids on it so the sale went to the highest bidder upon ending it early which I was happy about. I was wondering if ending an auction early with bids on it has any ne...