Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Why does my no pay, no response buyer still have a 100% positive rating?

I sold items at auction and after repeated invoices, a polite email received neither a reply or payment. I reported to ebay and was able to relist my items. But why does he still get a 100% positive rating? I cannot leave feedback but shouldn't selle...

Sellers beware, buyers can get a refund from Paypal even if ebay closes a case in your favor!

I have a buyer who wanted her money back because the item did not fit her. Also she left it a week after delivery. It was stated quite clearly that i don't except returns for fit issues, the measurements clearly stated as was the fact this was final ...

Thank you USPS. Great customer service!!

Yesterday I visited one of the USPS offices near me to ship a small package. I brought a second, large package, with me so I could inquire about new postage rates, etc. for this piece. After a conversation about new rates with the two clerks, I left ...

Cancelled and Rerouted Package Due to incessant demands after ship

*Posting ID This is a first in over 4000 packages I've shipped. Sold something overnight Monday. 2nd day I pack and ship the next. After package was picked up seller messages me asking if the unit has any problems, how long I've had it, etc. etc. I m...

Canceling an order

Hi All,We have sold a custom stencil and the buyer has told us the text they want but failed to let us know which font they require from the options available. I sent them a message asking if they could provide the details so I could produce a proof ...

Attention: Seller Account Hacking Scam that eBay Claims they Cannot Resolve

I recently had a situation come up with an item I sold, and want to make others aware to hopefully save someone else from this situation. A few months ago eBay called to inform me that my account had been compromised and that they were suspending it....

Gardeners - can anyone identify these flowers for me?

Calling all gardeners! Need some help identifying these flowers please. The other side of this fabric panel are irises but these have me stumped! Thanks.

Sales tactics that are working

Sales tactics that are working. Selling in Lots of 2 or 5 etc. This has been working really well over the past 6 months since I did that with a ~couple hundred listings. Promoted listings at 1%. I noticed that eBay creates a duplicate listing that is...

Paypal paybacks to buyers

So I get up one morning and upon checking things out see that paypal has informed me that they are refunding a payment. I immediately contact the buyer to source the problem. No reply. I contact paypal and find that if I can provide proof that my ite...

top rate seller downgrade

Kinda tough when selling sterling silver to give a 30 day return policy.Individuals can wear a soft metal scratch and damage and then send back after 30 days.Was a top seller plus. Not feasible...

sale issue

i am a good seller no selling a long time ago give me suggestion for improve the selling limits

Resolved! Cigarette smoke and or other odors

I recently decided to change my listings to No Returns. (I know that's no 100% possible) Anyway, I recently had items given to me by family members that I know smoke and have pets. Would adding a disclaimer in my listings protect me as far a "items n...

Does seller have to pay for return shipping when nothing wrong other than buyer remorse?

I am a small time / occasional seller. I have "no returns" on all items I sell. I recently sold an item that was clearly shown in listing photos as being a new open box item. Buyer wanted a refund because they said item was not new and had been taken...

Here's a new one-same item-duplicate listing-same item number!

Here's a new one! Saw a Seller with two identical items listed. Sent him a message that he had double listed the same item. He responded that there were, in fact, two listings for the same item........both had the same item number. Technically it see...