Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Best Offers

What if I received an offer on an item that I had listed, contacted the buyer, had arrangements for the sale and before I could accept someone had placed a bid ending the "best offer". What can I do now?

Resolved! Advice from someone that has dealt with chargebacks. Which is probably all of you

So, here's everything that has went down: A buyer purchased an item from me back on August 11th. The label was printed directly through ebay and automatically uploaded to paypal. Package was picked up on August 13th for shipment as confirmed by my pi...

Resolved! offered return shipping and buyer still won’t send item back and left negative feedback

I offered to pay return shipping on a damaged item but the buyer said he couldn’t send it back that it was a Christmas gift so how can he still leave negative feedback?

Report buyer -- Refund or not?

If you report a buyer for misusing returns, does that trigger a review process with eBay? Or will eBay still expect us to refund shortly after the return is received (with eBay label tracking.) Specifics: Sold a dress (under wife's account) that was ...

Resolved! Selling history?

Hi,I sold something in August and just found an additional piece that had been missing that I would like to send to the purchaser. However, my selling history will not show me anything older than the past 60 days. Is there a way to see my selling his...

So tired of the constant "instant" cancellation requests.

If you're not sure you want it then put it in the cart. As we all know these "requests" are really demands, because not cancelling only leads to more issues down the road. It would be nice if ebay at least made the buyer think up a "reason", but they...

I know you a business on Ebay but why do you refer to yourself as we?

I have noticed many people use the all encompassing "we" when referring to their business. Even if it is you and your wife or something please if you only seel 12 items a month you don't need another person. "We think that Ebay should do this or that...

Negative feedback from a scammer

I am a top rated seller. I have been here since 1999. 100% positive feedback as a seller. Feedback left for me is a love fest to the point of being yucky. I sold a projector lens to a buyer. He emailed me when he got it claiming it had "sever" damage...

Sellers of xbox 360 slim's beware, buyers are removing the hard drives, then start a (nad) return

I sell video game consoles and games as well as other things on eBay. In the past two weeks I have had two buyers buy xbox 360 slim consoles with hard drives, remove the hard drives, then take a picture of the hard drive utilities screen showing that...

Resolved! Irrevocably slammed into "The new eBay labels experience"

They did it to me this morning by removing my ability to use the "Classic" label printing program that ALWAYS worked properly. I commented on the disastrous "new and improved" program here last year.https://community.ebay.com/t5/Selling/The-new-eBay-...

When you as a seller start to fall apart...

I confess:I am not organized. Given the constraint of my home, space is limited, so anything I list I put it into a box and from there I pick them to be shipped. I usually bundle the CDs by lots, which I like to do. And then, eventually a solo item i...

Bought an item and immediately after the sellers account was terminated. What should I do?

I bought a pair of wireless earbuds from a seller originally listed in China. They were at a significantly lower price than the same item from a different seller and I was slightly wary from the beginning. I ended up buying the item (I12 TWS earbuds)...

eBay seller in the headlines...uh oh

This morning I read about this eBay seller who sold $449,000 worth of stolen Amtrak vouchers on eBay. He used stolen credit cards to buy the vouchers. I have stupid questions like does eBay get to keep the fees? Was he a top rated seller? Authorities...

Funds on hold, again!

In times when eBay and PayPal fees weren't 20% of the item price, I sold a lot of items on eBay to have the 21-day limit removed. Mind you, it wasn't automatic, I had to be on the chat for 30 minutes, until they finally responded with: Following your...

Opt out of Managed Payments

For those who enrolled in managed payments, have you guys had success calling ebay and then opting out? I tested it and it was not right for me and I have called ebay twice. Each time, they try to convince me to stay in the program. I finally had the...