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Forum Posts

Can you use a colon in MV Listings?

I've had this problem ever since ebay rolled out that "quick edit" function... not sure what it's officially called. It's where you don't have to go into the revision page to change price and quantity... you just click that pencil icon within Active ...

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Quarterly discount code for shipping supplies

Does eBay still supply the quarterly 25.00 shipping discount to those who have an eBay store? I’ve been searching for an hour and can’t find it. Can someone tell me how or where I can locate my code? Thanks.

NEW GLITCH - Can't Leave Feedback

I ALWAYS leave positive feedback for my customers after they are kind enough to leave it for me. NOW I CANT. I get an OOPS message that something went wrong. How complicated is leaving feedback -- how do you mess that up ???

User avatar by Trailblazer
  • 589 Views
  • 6 replies
  • 1 helpful

Am I doing this right?

Say a buyer wants to0 cancel an order after a day or two. Haven't paid. They send me an email telling me they want to cancel. I tell them I'll be glad to and ask them to tell EBAY they want to cancel. That way it doesn't come back on me and hurt my m...

Good Till Canceled Auto Relisting Problem

Good Till Canceled auto relisting system counts incorrect the re-listed listings. As of today I have 98 auto re-listed, but the count for my subscription shows 123 of 1000. Even it shows the ID's of re-listed items, and count 98. Where these 123 re-l...

User avatar by Thrill-Seeker
  • 587 Views
  • 5 replies
  • 2 helpful

Photos dropping off unsold items after 90 days.

After downsizing my store in July I have no way to relist all 1600 unsold items within 90 days given my reduced store size. I just felt the sting of the 90 day photo erase. So now I have lost the ability to relist 350 items and tomorrow it will be an...

Buyer buys item then asks for cancel after it was sent

I had a buyer buy a item. I shipped the item. After the item was shipped the buyer asked me to cancel the sale and refund him. He gave me some **bleep** story on how his dad dies and he had to move 24 hours later. I said I already dropped the item of...

Beware of this kind of Scam

Yesterday, I was in contact with a customer about a piece of jewelry. We negotiated a fair price, and part of the deal was that I would not collect sales tax.After the sale was complete, I received a message from an individual stating they were needi...

Help with Google Photo to Auctiva listings

Hello- I need help! How do I get my photos from Google Photo to upload into my Auctiva listings? My phone puts everything into Google Photo, but I can't figure out how to upload them from my computer into my Auctiva listings. Thanks!! Brian

Strange Invoice Issue

A buyer bought several items so I sent them an invoice for combined shipping- as is my normal process I checked the box to copy myself on the invoice. I got a copy of the invoice and saw that eBay decided to add information about payment by check. My...

Accepting an offer

Hello, new seller on ebay. I received a message from a buyer asking if I would accept an offer on an auction item for which I am not accepting best offer. Am I able to accept or is this against policy? Thank you!

eBay Open Workshop Videos Available

Weren't able to make it to eBay Open this year? Fear not, you can watch videos of the workshops right now. https://ebayopen.com/videos Enjoy!

User avatar by eBay Staff (Alumni)
  • 1599 Views
  • 13 replies
  • 13 helpful

Listings Renewing on Wrong Day

A handful of my fixed price listings created June 18th renewed today- August 17th- even though they should not have renewed until tomorrow the 18th. The countdown clock has them set to renew next month on the correct date- September 18th. Most of my ...

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