Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Seller Hub - Http/1.1 Service Unavailable

Excuse me??

Dealing with case resolutions

==Dealing with case resolutions==First, when I am sent a buyer open case notice (see photo 1) I get NO info to help me.The first thing I need to know is the sale date. This way I can goto my SOLD page and find the transaction fast and see if I have a...

Ebay STOP telling us to lower our prices while covertly raising our fees!!

I am SOOO tired of getting those "Top tips for selling your items on eBay" messages. Most of the items they refer to have no competitive data to provide, and most are unique, you won't find another one on ebay. All they ever suggest is to lower your ...

Blocking Buyers Questions

I have some specific questions as it relates to blocking buyers. Please see the attached, From the Buy Requirement Section, which shows the items in question & eBay's wording. Buyers with a negative feedback score1. How do buyers get negative feedbac...

Drafts - clarification

tyler@ebay- You posted here that drafts "will remain for up to 30 days from your last edit to them, after which they will disappear." In my experience drafts last 30 days from the date of creation- regardless if I edited them yesterday. Can you get s...

Private offers to repeat customers

Hello, I know this has been asked in one way or another several times, but I haven't been able to find clear directions on how to do it, or if it's permissable. I have a really good customer who's purchased from me twice within a couple of weeks and ...

Who else hasn't learned their lesson?

The definition of insanity is doing the same thing over & over and expecting a different result. I guess this is my dilemma with eBay. I keep adding listings & expecting multiple sales. The rare ray of sunshine breaks through & I have a great day. Mo...

Ebay sends me a survey, but won’t let me finish without giving my age. LOL. NONE OF YOUR BUSINESS!

I wonder if they really wanted my input or just gathering demographic info. Hey little ebay boys, you don’t ask a woman her age, much less require that she answer! Where y’all from? LOL. Sorry, but that just struck me funny. And of course I just exit...

The problem with rotating out your items.

A seller over last summer had an item listed. It went away without selling. I didn't buy it. I, like most Americans did not feel comfortable spending money that day, and needed to budget it out. I could have used a credit card, but it wasn't anything...

Help!! I can not publish more than one article. WHY?

I just had a great CS call! I know!

I come here when I have a concern or problem. But I just had a CS call experience that ... shocked me. I’ve never had a bad one; they just usually are fruitless, meaning, I rarely end up with the answer I was questioning. However, this one, just now,...

Resolved! Seller Hub - Order tile - yet another Seller Hub deficiency ...

With the advent of the GTC mandate I wanted to gather data on the last 3 months (would include March as one of them) of sales and split orders in to two categories ... Auctions and Fix Price. The Classic My eBay page shows either the Lock or Gavel in...

Changing your store level at renewal time (4/1)

My store renews on 4/1. I want to upgrade from Basic to Premium. Now, if I upgrade this week will I get pro-rated for these last few days? Or will I be charged for the full month of March? Or should I wait until 3/31/ or 4/1? Also, someone suggested ...

The final ending to my buyer who claimed he received an empty box

3/15 - 0 feedback buyer claimed on paypal dispute that I sent him empty box with 800$ item missing.3/15 - I reply to dispute ( neither side can really prove the box was empty) stating the buyer is fraudulent and the package was delivered and signed f...

Resolved! "Are Your Items Mobile Friendly"???

I just received a message from ebay and one of the questions was if my items are mobile friendly and included a test link. I entered the item numbers for several of my listings and they all came up as not being found. I guess that to mean my items ar...