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Customer not reimbursed yet

I sold glassware to a buyer who I discovered was in Canada even though I have noted on my profile no overseas or sales outside the US. Ebay told me don't worry you will ship it to our shipping center in the United States and then we will forward it. ...

Follow Up eBay Listing Titles

Just wanted to clear something up about eBay listing titles! I’ve seen a lot of mixed answers about whether we can include our shop name in our eBay listing titles — some people said no, but I went straight to eBay to be sure. Their answer: Yes, you ...

Putrid, vile new thing I learned today about members own past eBay longtime feedback.DELETED

I was on the phone for more than 1 1/2 hours trying to clear up another different eBay issue.In my talking to the eBay agent I said I’d been selling for a long time, 27 years, and you can look up decades of my past feedback and see that I sold countl...

Resolved! how do i speak with customer service over the phone?

their ai prompt when you call the phone number just keeps hanging up on me. When I message them on contact us on website it wont let me click on enough right things to get the option for the "have us call you" option. So frustrated that I cant get an...

If it ain't broke, break it. eBay replaces the sell similar button with "create new listing". WHY?!

I'm honestly getting really *bleep* fed up with the constant changes, that literally not a single darn user has asked for. It's these stupid developers that justify their job by making one little change on their user interface that makes the experien...

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BUYER STOLE AN ITEM FROM US

*********** STOLE A ITEM FROM AN ELDERLY COUPLE HE BOUGHT THEN SAID DOSENT WANT IT ASK FOR THE MONEY AND HE WOULD SEND TH ITEM BACK HE TOLD US TO BUY A LABEL WE DID SENT TO HIM HE SAID IT HAS BEEN SHIPPED THIS IS A LIE WE CANT TRACK WE CALLED USPS TH...

No Sales

I have not had any sales for the past 9 days....seems very odd????? Can anyone advise?

Resolved! "detailed seller rating"

Is it meaningful? Seems to bear no relationship with buyer experience. ie: blank on "accurate description" ever since I have used ebay's AI description even with edits to correct it.

Being Targeted ...Have to ask why?

I have 5 stores on eBay. All in good standing. Been on eBay for 25years. For the past year I have had items taken down...because of "Policy Violations" The items that were taken down are in no way offensive. In fact there are the same items (hundreds...

🕕 RVA Seller Circle Seller Support Week: November Meeting + Listing Sessions!

Hi Sellers! Just a quick reminder that our November RVA Seller Circle Meeting is TONIGHT!We’ll be talking through the newest eBay updates, some quick listing wins for Q4, and how to make the most of Promoted Listings and store refreshes going into th...

Return from a Buyer

I'm a seller and have been since 2016. A buyer purchased a product on Oct. 24, and it was shipped promptly. The buyer received the item on November 1. Ten days later, on November 10, the buyer's return was automatically authorized by eBay. No direct ...

Going to do my first free return deduction

Buyer bought a $250 part, claimed that the attachment nuts were missing and wanted to return it. I thought this was odd as this is a very hard to find part and what they claimed was missing was (4) 1/4" coarse thread nuts available at any hardware st...

Sell Longaberger for me on eBay in Las Vegas

Looking for womone in the Las Vegas Valley to sell about 100 Longaberger pottery and baskets, along with a dozen Vera Bradley bags.

Aggressive customer

How to deal with a customer requesting a refund for an item that they claimed was not what they wanted? The item was exactly as described.

Resolved! Final high bidder cannot ask for cancellation of sale?

The high bidder (a day after the close) contacted me and wants to request a cancellation. I'm fine with that, but the buyer says eBay will not let him do it. EBay documentation (below) indicates othewise. What's correct?