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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Best offer option not showing up with fixed price.

What is the deal with the best offer option? I just listed four items. None of the listing pages had the option to add the best offer option but the first 3 automatically ended up with the best offer and the fourth did not. They are listed in the sam...

User avatar by Adventurer
  • 14862 Views
  • 22 replies
  • 4 helpful

Resolved! Buyer wants to cancel a order

Hello, it is my first time that buyer wants to cancel order. He was asking me for combined shipping and after I sent him an invoice he didn't pay for two days and after that asked me to cancel the order. Under sold there is no option to cancel the or...

Changing from offering free shipping to customer pays

Hello I received a bid on an item but the original price included free shipping. I am willing to accept the lower price of the bid but not include free shipping. I can't seem to "revise" the listing to change from free shipping. Can't find an answer ...

User avatar by Adventurer
  • 515 Views
  • 13 replies
  • 0 helpful

Help company says I can't sell their items

Received an email on this. All my items are new. Bought them at auction... Need help Subject: Your Improper Melaleuca Product Listings on eBay This is a notice that Melaleuca, Inc. (“Melaleuca”) has confirmed that you are listing or have listed Melal...

Unpaid Items

So.... My adventure with eBay started sometime mid 2017. I have had smooth buyers who pay the same day or notify me that I would get paid the next day (delay of funds to pay or whatever). Now in 2019, I am getting some buyers who make reasonable offe...

Major page load problems - relist and sell similar

Anybody else?? Sell similar and relist functions are experiencing major page load problems. The photos section won't load at all - big green spinning circle where photos should be. Payments and shipping policies are only loading half the time. I alre...

User avatar by Thrill-Seeker
  • 202 Views
  • 5 replies
  • 0 helpful

Can I filter to only have buyers who have bought from me before?

I’m getting really uncomfortable with some buyer trends I’m seeing the past few weeks. I never have problems with my regular and past buyers, but recently I’ve had some concerning surprise issues from buyers that are unreasonable and without proof, b...

User avatar by Guide
  • 201 Views
  • 4 replies
  • 1 helpful

Opinions please

A buyer bought two of my items last Sunday. I had to message her after 4 days for non payment. Last night she said she would pay me this morning. Just now she messaged me and asked if she could pay for the lower priced one and pay for the other “next...

Haven't been on ebay in a while... Need some assistance on Selling

So like the title says, I haven't sold anything on ebay in a year or so. Used to be a big seller back in the day, but my life has gotten busy so I don't really mess with it anymore. Was wanting to list a few things I have around the house, nothing se...

EBay lies- Fool me once, shame on you, fool me twice, shame on me!

February 11, 2019 I sold a watch.Buyer had his “issue”. . Whatever..I gave a partial refund of $125.He kept watch. Left me positive feedback.Since then EBay has the watch on my dashboard as a return.A Partial Refund is Not a Return.After 2 calls to c...

Automated "Best Offer/Make An Offer" Implemented Without Seller's Permission

With regards to ebay's policy to implement the "Best Offer/Make An Offer" when an item doesn't sell after a week or two, has anyone noticed that they also decide what price your item should be sold at?! On my listings the "Make An Offer" price is exa...

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