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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

buyer immediately opened an item not received case in under a week

I sent an over $100 item out last week from the east coast to California March 6 (a day after they ordered). The package was sent USPS first class and went through a local sort facility March 6 and then March 10 there was an update with no location a...

What if I don't want to give a discount? PSAVETODAY

Customer says the discount didn't go through. Wants me to give them the discount.My items are already heavily discounted. I told them no.I had no idea how the discount works and I'm not crazy about being asked.Can a seller opt out?

eBay inviting lower offers on my listings without my permission

For the 2nd time in just a few days, I've just spent ages laboriously going through my listings and removing all the Best Offers which eBay 'helpfully' imposed on my account without asking my permission. I sell mostly unusual and out-of-print books o...

Customer asked for one week delay in shipping his item .

Customer asked for one week delay in shipping his item . Ebay wants me to ship item in one day . How to not get a negative from Ebay ?

15% Off - So where are the sales?

You would think that a site wide 15% off app sale would generate big sales. Think again. ZERO sales for me. Proof that ebay is dead.

Not able to Freight Ship in Canada ?!?

I am based in Canada but sell in the USA as well on eBay Motors. I am unable to make a new policy for shipping to USA and Canada under business policies > Shipping I have also tried to revise my current policy and when I checkmark CANADA as an option...

Ebay rips me off again. Second post attempt

I am at 100% positive feedback. Small seller with 50,000 sold. I sold an item for 250 with return ok if buyer pays postage. Buyer said the item was defective and was able to receive a label which ebay says I have to pay for. I received the item and i...

PayPal scam exploits Buyer Protection Program

As most know, PayPal has a buyer protection policy that goes for 6 months beyond the purchase date. What you might not know is that any buyer on ebay can wait until the ebay return period expires and then make up a bogus reason for a refund and they ...

BUYER CLAIMS I CHANGED DESCRIPTION AFTER PURCHASE & eBay auto accepts return!!

I just got an auto accepted return from eBay where the buyer claims that I changed the description after he purchased the item! We all know this is impossible to do! Yet eBay auto accepted the return and there is no way for me to even answer the comp...

NO FEEDBACK LEFT !

I am sure i am not the only person that does not get feedback from a buyer or a seller, after leaving one for such.. I have left feedback for all my buys or my sells. and yet some of my buyers do not leave feedback and is really unfair. It keeps the ...

seler fee

i tried to sell a product but the buyer refused to pay so i canceled the transaction. now i have to pay 80$ (seller fee) but i haven’t sold anything yet and i don’t have 80$ as well. is closing my account going to help?

My items have 0 views & not appearing in search results

Hi, I hope someone can help me figure this out.I'm not a new seller. I opened a 2nd account (which as far as I know is perfectly permitted on ebay). I listed 15 items one after the other. A little later I checked my selling tool and was taken aback t...

Shipping labels garbled after printing on seller hub, seller mgr.

Ebay stated in june of 2017 that this particular problem had been solved, but not so, as hundreds are still dealing with it. The problem is that text on the labels is garbled & beyond acceptance by the usps. Even the USPS heading that is pre-printed ...

Resolved! eBay US DOES have LIVE CHAT! Here is how you get to it!

I have always thought that eBay US did not have live chat...but I just found out I was wrong. eBay DOES have live chat, but it is very hidden. I will show you how to get to it. Also there are screenshots below.First, let me tell you that this may onl...

Why is eBay Open so expensive?

I see that the early bird registration is $350 for eBay Open 2019. Given that I haven't been to any eBay Opens, but attended the last two eBay Lives (Chicago in 2008 and Vegas 2009 I believe). I recall paying about $70-$80 dollars for registration. C...