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Forum Posts

How to prevent "wardrobing" customer returns.

Long time ebay member (over 10 years) selling mostly my pre-owned or unused items especially designer fashion/accessories without a problem. The past 8 months ive had a rash of customers who want a discount ( i negotiated with two in order to avoid a...

idea for making GTC a bit more manageable for those of us who end/sell similar/add new listings

Yes, I know GTC is here to stay, but there is a way to make it a bit easier for some of us. I let some renew, end others, add new listings, and use sell similar on older listings. I do this because I take some of my items to antique shows where I hav...

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Resolved! Random Refund, Letter From USPS, Help?

I purchased a packaged that arrived busted open with water damage to the box and inside the package itself. We set it out in the sun for a while to dry out the water and set the damaged box aside, given the item was falling out of the package when ha...

Close UPI Case Help

Greetings All: I sold 2 items on an Auction Listing. The buyers went over the 2 day period to pay, so I opened a UPI on both items. Both buyers quickly paid and I shipped the items. However, the Ebay note "eBay note: An unpaid item case is open for t...

Ebay store, Vacation, GTC Will they still renew?

I am going to close my shop for a quick break.Now that items are GTC, will they keep renewing while my shop is on vacation?Otherwise, I am going to need to go in and ending them all!

Promoted Sales - yea or nea?

OK, so the collectibles market is drying up as older people die, leave things to their kids who don't want them, then their kids take them to my store, and I've got a glut of things I can't sell to anyone. I'd like to try the promoted listings, what ...

unpaid item case didn't close upon payment

I just got a message from a buyer asking me to close the case, because she paid. Sure enough, I see that she paid, but case is still open, and there is no option to close it. Buyer said she called ebay, and they told her that they used to close autom...

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Holding item at the request of the buyer

This is a new one for me: I sold a radio on May 16. The buyer left a message along with his payment that he was out of the country and wanted me to hold the item for him until he returned which would be the beginning of June. We went back and forth a...

New York State taxman prevents me from sending buyer modified invoice

My buyer made an offer of $160 for an item I had listed at $225. I made counter-offer of "$175 + free shipping" and he agreed. I told him I would send modified invoice after the sale for $175 with $0 shipping charge. He buys the item. I go to send mo...

Heads Up - Order discrepancy between seller and buyer records

A buyer contacted me after their order arrived asking where their missing item was. It was a variation listing and they said they purchased 2 variations, but only received 1. I sent them a screenshot of my Orders page so they could see I only had rec...

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