Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Resolved! I might owe some people an apology.

I predominately sell used, vintage and collectibles. I have had customers that predominately buy those things. I have had pretty good customers. Recently I started selling a different category. I now have a different pool of buyers. This pool is not ...

EBay’s policy on Fixed Price listings

Does anyone feel unhappy about this new policy and if your listing doesn’t sell it rolls over to another 30 days, and usually at a fee. I quit listing on eBay due to this, as I want to be able to control my fees. What do you think? Is eBay going to r...

Buyer Claims iPad Battery Doesn't Work

Hi all, I'm new to dealing with returns since I don't really sell that much, but I have a buyer who claims that the battery on the iPad I sold them hits 50% life in under an hour. Before I listed the item, I tested it to see how long it ran (not plug...

The 2019 Seller Update Forum Has Been Closed - Guess The GTC conversation can Carry on Here!

FYI the 2019 Seller Update Forum has been closed since "Traffic and engagement on this board have decreased": https://community.ebay.com/t5/2019-Early-Seller-Update/This-board-is-closed/td-p/29570754/jump-to/first-unread-message I for one was finding...

Bug report

I have a bug report that was started November of 2018 but nothing has been done. How can I get them to fix a problem that they Have been able to duplicate on their servers?

Resolved! Niche Problem: Dealing with Sellers with Illnesses

This is a fairly particular problem, but I've recently had to deal with it 3 times with 3 different sellers. Sellers who claim that due to their illness, they: didn't ship, shipped very late, didn't respond to messages about item with issues, etc. et...

Mint stamps are not mint enough???? ANOTHER return

Just about at the point that broke the camel's back. Now I got a return complaint because the mint stamps are not mint enough. NO! - I don't have mint stamps to replace those mint stamps. Enough is enough. Next return will be it for me. Good luck to ...

Low - New Ebay

GTC has brought the Ebay end result. Your influence on sales is less and less. Sales are lower, just accept it. Run your business...forget it, Ebay is in charge. They know what's best...just follow the downward trend and the next half thought they ha...

Resolved! Mystery boxes

Hi everyone I recently saw some videos on Youtube on mystery boxes. I thought it was an interesting idea. But then when I looked at the selling policies of Ebay, I saw that these kind of boxes are forbidden to sell because the items included aren't s...

Question about GTC and Selling Restriction

If an account is under a temporary restriction and cannot list any new items for x amount of days, and listings automatically relist due to the mandatory GTC, would that be another violation on the account or is it not considered a 'new item' listed?...

Resolved! Some help needed w/an explanation of the requirements of Guaranteed Delivery.

I think I have a misunderstanding of this program and would like some information please. Per the stated policy on the site it is suppose to apply to listings with a 0-1 day handling time. https://pages.ebay.com/seller-center/shipping/ebay-guaranteed...

Good 'Till Canceled Nightmare Starts Today For Ebay Sellers...Be Sure To Cancel Your Listings!!!

The Good 'Till Canceled (affectionately labeled by the "GTC" acronym) nightmare for many sellers starts today. If you don't want to have your items automatically renewed to infringed on your monthly allotment or to incur more selling fees then you wi...

anything i can do to regain the amount sold on a relisted item?

long story short, i restocked an item i have up on US ebay instead of my main seller UK ebay, my main one ran out of stock while i was sleeping and didnt auto hide or whatever like i had it set to when stock runs out, when i relisted it its just a br...

listing copied word for word, same title, picture, description, what can i do?

i read a few posts about this issue but so far all that seems to get said is "just leave it, dont **bleep** them off, let them sell theirs first and then yours will be the only one" not the case with me as its a regularly stocked item i sell multiple...

“there are no eligible buyers for offers“

On the iPhone Ebay app, there is now a feature that pops up and says “send offer to buyers” typically they only put 5 listings for me to choose from. Once I click “send offer” and put through an offer. That listing disappears and a new eligible listi...