Selling

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Promotional offers (Save 25% on selling fees!)

"List now to receive a 25% discount on final value fees for up to 50 listings." I was like cool when I saw the new promotion offer but I guess it doesn't offer any free listing. The funny thing is that I still had 8 free monthly posting for this mont...

UPS deliveries to Access Points? Anyone else come across this oddity?

Tracking for a UPS package shows it being delivered a day late and not even to the recipient's house! They have to go pick it up. Has anyone come across this before? What happened to leaving a slip and/or attempting delivery the next day?

Resolved! Promoted listings impressions dropping

Why are my impressions dropping when I am promoting at the trending rate?

issues having refund credited to gift card

Apologies if this isn't the correct forum - I was linked from: https://community.ebay.com/t5/Archive-Selling/ebay-gift-card-is-a-fraud-if-you-have-a-refund/td-p/25950356 I have been speaking with the call center in the Philippines for the last 2 mont...

Ebay gives FREE shipping w/o it being offered???

Sold a shirt last night for 7.99 + 5.54 shipping. Was ready to print a label and seen my "orders awaiting shipping" page had the item at 7.99 TOTAL (not 13.53). Checked PayPal and the amount was also 7.99. What happened to the 5.54 shipping and why w...

Selling

Sold a basically brand new Ralph Lauren vest, worth $400 on Ebay a few months ago. Almost 2 months later, the buyer requested a refund. Had no problem, until the vest was returned ruined. Ebay immediately charged my PayPal the full price upon deliver...

eBay wont let me post item it wrongly thinks contains alcohol, won't let me access Help without dob

I've been trying to sell an empty, collectable bottle. There are dozens of different bottles from this collection already on eBay. but eBay won't let me post mine because for some reason it thinks it contains alcohol. So, I tried to phone customer su...

Can't list new items since www.ebay.com passed the malware scan on Apr 17, 2019 (UTC).

I can't add new listings. I don't know if this malware scan has anything to do with it or not. If so, do I have to add Norton to my computer again. I was able to add listings this morning but not this afternoon. Help!

Solutions to Buyers Choosing Wrong Return Reason and Resulting Seller Penalty Program

I am very disturbed by the new policy of holding Not As Described, Doesn't Seem Authentic, Arrived Damaged, etc. Returns against a seller. A lot of buyers are still under the impression that they have to select a "Its the Sellers Mess Up" reason in o...

Do Google-shopping ads stop if my listing goes into Out-of-Stock status for 2 or 3 weeks ?

I won't be able to ship product for an interval while traveling. If I put my listings into OOS status, I hope the Google-Shopping ads for the listings stop?

First ever return from buyer. Just want to make sure I'm doing this right.

Buyer opened a return for item not working correctly. I accepted the return on 4/13/19 and opted for Ebay to send the buyer a return label. In the return details it says this: "We've asked the buyer to ship the item back by Apr 22. Wait until you get...

How To Ask Ebay To Step In

I have received a return request and I can't figure out how to ask Ebay to step in. When I click on that option it just takes me in circles. I haven't sold in several years but recently sold some things out of my home and closet. I have a weird buyer...

Resolved! Can Buyer leave feedback after the return case close ?

Hi, i have call ebay and i asked representative she assure me that buyers cannot leave negative feedback after return request close , i don't believe this but i prefer to ask you guys if that is true what she claims? some of representatives from ebay...

I can't pay for ebay shipping supplies with PayPal?

I'll admit that i'm not up to date on all the changes going on here. I just tried to purchase some ebay shipping supplies as i do every few months. It wont let me pay with PayPal. What's up with that? Why would ebay/paypal make it HARDER for people t...

Listing duration for all fixed price listings will be Good 'Til Cancelled

Ebay-you have given the choice to list "good till cancelled" for years now, and there is a group of us that make the decision that is not how we want to conduct our business on your site. I want the control of not having listing fees forced on me-tha...