Selling

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Tariffs...again.

etsy was asked about the impact of tariffs at the Q4 Conference Call, and had this to say: "The short answer is it really depends because we're seeing all kinds of proposals and it's very difficult right now to know which tariffs, on which countries,...

Defect appeal received no response.

Had a recent issue with the eBay Standard Envelope where the buyer messaged reporting they hadn’t received the item. At my direction, the buyer opened an item not received case. The buyer and I had messaged back and forth extensively, and I dispatche...

Unclaimed Undelivered Mail Mystery Boxes

I have a question someone might have some insight to. I have what is remaining of a truckload of unclaimed mail, returns, undelivered, ect. We are moving and I am just interested in getting a lot of items gone quickly without having to open and sort ...

Trying to list an item by Paolo Gucci

I have a lovely necklace that is made by "Designed by Paolo Gucci" hallmark on this necklace. However, when trying to list I am getting an error message saying "The item you're listing doesn't appear to be an official product made by Gucci. Using the...

Resolved! Can't Find Option to Uncheck Immediate Payment...?

Total beginner here. I tried checking out multiple items from my listings to see if the combined shipping function works.Well, I get this little message: "You can't request combined shipping for items that require immediate payment. "Is this because,...

Resolved! Help! How do I get Ebay search to narrow it down to only items matching search words

I am exasperated. Seems to me that the Ebay search is becoming worse and worse. Case in point, I am trying to list a pair of men's "SAS High Street Lace Up" shoes/sneakers. The manufacturer's site calls the shoes "Men's High Street Lace Up Sneakers"....

Resolved! Please assist a seller with mailing

I completed my last sale of multiple purchases many yrs. ago and before the seller hub. I am unable to locate any manner by which I can ship two DVDs and record that both were using a single label. Thanks for any help.

Unable to add an item to a current markdown sale

Yesterday afternoon -- just about 24 hours ago -- I listed five items on my store. The items populated my store/storefront as usual. Nothing at all out of the ordinary. Usually, I'll wait a few minutes after the items populate on my storefront and th...

Buyer wants refund - does not feel it is fair she has to return item

I sold a figurine to a buyer who upon receiving it emailed me and said it was unstable and that I had not put this in the item description. I emailed her back that it has stood on my bookshelf for many years without any problems and it was stable in ...

Buyer issues and no ability to speak to a human agent at ebay or file a complaint?

Am I right that we can only "report a buyer" but cannot leave negative feedback or have any other ability to receive funds due to us?I received an order. I shipped it the next day. The tracking updates suddenly stopped for more than 2 weeks. I submit...

Resolved! One buyer is scamming me from diff accounts. What are my options in this situation?

I think I know what started this string of bad luck for me but this is the situation. I'm pretty sure one person or multiple people in one area are trying to scam me. I'll try to keep this short but there are a lot of details that make this suspiciou...

I see 100s of something being bought and sold. I list the same thing and ebay says I can't sell it

I don't understand. I have a piece of railroad history that I would like to see a collector have so I look up similar items and prices that they sold for. There are 100s for sale and that have been sold on eBay. My grandfather was hired by the Lehigh...

Resolved! New Pre-Owned Clothing Conditions Not Available

Per ebays announcement, February 4th, 2025 is when the new pre-owned clothing options are supposed to go live in the US, but I do not see these options anywhere when trying to edit clothing. Are they in a different section of the listing that I'm not...