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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Winning Bidder Cancelled One Minute After Auction Ended!!???

This never happened before & am so angry can hardly see straight. Mostly because I'm unable to warn others about this rude, offensive "winner". No false positive feedbacks allowed. 10 day listing, 2 bidders got into a war until 2nd one dropped out. S...

User avatar by Guide
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Resolved! Winner of an auction has requested to cancel the order. Do I initiate through the Resolution Center

On Sunday an auction item sold. On Monday the winning bidder emailed me saying she wanted to cancel the order, it was not the correct size. She has not paid for the item yet. I asked her if she saw an option to Cancel the order, she said one does not...

So tired of time wasters

Message from potential buyer 3 days ago asking for additional photos from every possible angle of a jean currently for sale, photos taken, uploaded, resized and sent, 2nd message same day, am i firm on the price ? a $69.50 jean at $24.99 yes i'm firm...

Promoted Listings - Experiment #2

I use the promoted listing option on all of my listings. I have tried experimenting with different set rates several times in the past few months that I find interesting or should I say disappointing. I have attached my most recent report for your re...

Resolved! Calculated Shipping

Hello,I recently had a sale for 5+ lb item, I used calculated shipping, the buyer made an offer, we accepted, the buyers address was in our state. Once the buyer paid the buyers shipping address changed to a zone 5 address, this made for a $6 differe...

good till cancelled question

So if I manually end my listings before the 30 days expire ebay can't charge me anything correct? This is going to be a pain to keep track of if this is the case.

Buyer shipped out return, then had USPS intercept the pacakge

This is a first for me. A buyer filed a SNAD return, in which my auto-accept took over. Buyer ships it out in 3 days... here's another question I have. How come the return details sometimes shows the return shipping tracking, and sometimes it doesn't...

Resolved! Is there some place in the Seller HUB I can tell which listings are GTC?

I am already losing count....... maybe until all my listings are converted I will just put GTC at the end of the title so I can quickly tell.... and confuse the buyers as to what it means..... But really, I can't find it anywhere unless I open each l...

User avatar by Not applicable
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Seller Return Rate Percentage on Seller Dashboard

Wondering if this is an error? My seller return rate states that 3 of 133 transactions were "returned" in the past year. Which gives me a 2.26% return rate. Problem is, I have had ZERO returns. Is this an error?

NEW Sold Page NOT updating ... can it please ...

Has anyone noticed that the New Sold page is NOT updating? Note the comparison below, three auctions ended and invoices sent yet the New Sold page will NOT update and get rid of the Send Invoice button ... why is it not possible to get it right when ...

Falling Sales on Ebay!!!

My sales started to drop in August 2018 and continued thru the end of the year. So far this year my sales are off 70%. I realize that maybe the market for what I sell could be changing, but this has been a very sharp decline and I would expect a more...

User avatar by Adventurer
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