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Difficult communication with the buyer

Hello!I sold an item but the communication with the buyer it is very difficult. He does not answer at my messages. I sent him pics from post offices before shipping out and show teacking number but he did not response at my message. I am little bit s...

Resolved! GTC ,,Lets make a pie Chart - Whats everyone's percentage % numbers right now?

Im not sure if GTC {Going Totally Clueless} has hurt or could it be the other countless changes that have made Ebay what it is right now,., But what are everyones percentages of sales? Mine are -49.1% from prior 31 days,.,.-25.8% from the same period...

User avatar by Thrill-Seeker
  • 856 Views
  • 21 replies
  • 1 helpful

Resolved! hello

Hello I did not understand very well what you mean by this message I have requested some goods from ebay but they were delayed about 3 months did not arrive at the time I filed an issue in paypal and returned my money because in ebay i did not have a...

I HAVE BEEN SELLING ON EBAY FOR 15+ YEARS AND HAVE NEVER SEEN SALES AS POOR AS THE LAST THREE MONTHS

I have been selling on Ebay for over 15 years and have never seen sales as poor as the last three months. Since about the middle of April I have seen a steadily decrease in my sales, to the point where so far in July they are 75% down, from a year ag...

Sales up, or down?

It seems that every seller is complaining about sales being down. Myself included. However, when I check my Sellers hub, ebay has the market up %10 over last year, even while I have a big red arrow on my sales. Who is doing all the selling? As an asi...

User avatar by Scout
  • 1057 Views
  • 23 replies
  • 3 helpful

Resolved! My listing says NO RETURNS - I got a return request

I sold 3 items about 2 days ago; buyer has not even received them and has requested a return, with the reason "ordered the wrong item" Those listings specfically state "NO RETURNS" - what are the ramifications of me rejecting the return request?

Insertion Fees showing up

Hello,I began listing items today, but I'm being charged an insertion fee even though I still have ~30 free insertions available to me.Is there a valid reason for this?Thank you and kind regards,whofears2012

Top Rated Seller

Can someone explain how I can lose my "Top Rated" status with 100% Feedback involving 1000's of transactions, 99.25% Shipping on time, and no cases closed without buyer resolution. I also honor free returns and no questions asked returns that Ebay fo...

Promoted listings

My sales and impressions dropped drastically. I started to look for reasons- and majority of my listings not showing as sponsored. To make things worse, most of them on the end of pages. My performance didn’t drop, I am still top rated seller jumping...

Search is ignoring key keywords

I have determined why some of my listings get no hits. Search picks and chooses which title words it picks up and ignores some of them with no particular reason.I had an item up that was sold under three brand names (imported). I included them in the...

We have very little control over managing our business now with GTC

I have tried to embrace the new changes but is becoming more and more difficult to do so. 1. Listings will be relisted whether you want the to be or not if you want to use a BIN. What about items that I sell that are seasonal? What about times that I...

Does it seem we're seeing an unusual number of glitches right now?

I'm seeing so many things seemingly going wrong. 1. I just had a buyer pay after a case was opened. The case did not close. It always has in the past, except one other time recently when I called, and while the CS person closed it, there was no credi...

Yet...Another....Idiotic change...CSV train wreck.

I keep all of my sales records in Excel. So I go to download my shirt sale and lo and behold, ebay completely changed the results format of the Excel CSV file. Which means, now I have to go into 6 months of reports and change the dang format to the n...

Does eBay add a surcharge to return labels?

8 oz First Class package to zone 7 eBay said they would charge $3.65 for the label. I got a return label from stamps.com for $3.49 instead.

User avatar by Not applicable
  • 277 Views
  • 7 replies
  • 0 helpful
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