More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Listing Page NOT WORKING!
Bad enough Ebay took away our fun and interesting listings of the past, with colored text choices and fun GIFs. It made people click and STAY for sure! I stopped doing Ebay for 3 years, after they took our cool listings away for black and white bored...
Am I Being Scammed? Recieved a puzzling best offer
Hi, Selling some photography equiptment. Listed for $850 Buy It Now. Overnight I got an offer for $900, with the message from the buyer saying "Hello seller, kindly accept my offer and sell with confidence."The buyer is from the states, their account...
Resolved! Suspicious buyer.
Just had 1 buyer, purchase 2 different items, on 2 different usernames, both made today. With the same paypal. Is this some sort of guest checkout I've never heard of, or is this just really sketchy. should I ship these items? I am kind of worried th...
Need to ship 2 package for the same order
How do I do this? Do I just print two of the same usps labels out? Hopefully I can get some direction on this.
Bravo, eBay! You let a buyer open INR after 2 days
Buyer purchased item on Friday, opened INR on Tuesday morning. Even the post office won't let you open a lost mail request for 7 BUSINESS DAYS after shipping. Package says it was delivered Monday, so it's a case of scanned as delivered and then left ...
Paypal's new no return of original fees process
The way I see it, the issue isn't so much with PayPal's new rules, but with ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer". Just money lost for the seller. "Cost of doin...
Resolved! Expensive Sketchy Return
I shipped a piece of 88 pound medical equipment on a pallet. 29 days after it had been delivered the buyer is sending a picture of the item damaged severely in a very worn out box. The buyer opened by saying hi we are foreign shipping company and one...
Photos in description broken link
has there been a change that affects html photos in the description ?my links have broken! photos dont loadthey did originally work, and i see other listings with the same img src html code are working ?
Is this a scam?
Hi All, This is the first time that I post a question here. I just wonder if anyone experience something like this and if it's a scam or not. I have expensive items on my page. This buyer contacted me and requested to view the item first. I responded...
Posts lacking info.. Aka: selling tips
Why do we see so many posts showing clothing for sale without measurements or size charts? We all know a size can vary greatly between products.This makes me pass on those items and I’m sure others do as well.Many of the pictures are also poor angles...
Help With Identification
Hello everyone, would you please help me identify this item? Thank you!
ebay Return flow
Why is the seller not given the option to close the case? Had a return request auto approved by ebay on 3/19.Nothing else has happened since.Return shows this - We've asked the buyer to ship the item back by Mar 26. Wait until you get the item back b...
Getting a buyer to Return an item after they are issued a refund.
Hi, I currently had a dispute open against me for a $260 item. I was notified a dispute was saying "item not as described" saying it was damaged. In my listing, there is a clear picture of the "damage" they tried to dispute, which I'm sure they ignor...
Clarity on GTC?
My Question Is to Clarifythat If I List At GTC the only insertion fee is the initial fee Correct? I just want to make surso as not to incure fees.I think I am Confused because of the way you could set up auto relist when listing ended and a new inser...
Ebay has been charging me insertion fees on items that have been sold for a while
Ebay has been charging me .35 insertion fees for items Ive sold months ago and items that are out of stock. Im assuming they also have been taking my free 50 insertion listings from these listings that have been sold. What gives? How do I get my mone...
