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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
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refund time limitation

Just notified, September 2024, by a seller of an item purchased in October 2020 that does not work. My store is closed. What should I do?

TAKEDOWNs have become totally stupid.

On my stores recently.A chicken raising magazine from 1880s, take down for violation of the "violence" policy.Case of Coffee, taken down for violation of "Copywrite" policy.Toy accessory , taken down for "Gun Policy" violation.When you let A.I. run y...

Resolved! Where Do I Find Monthly Limits?

I can't seem to find it anywhere on my seller hub. I got a message today that they raised it, but I'm nowhere near the amount of listings that I'm allowed with my size store. I'm just interested to see what it now is. Thanks.

Resolved! new feedback format

What do you think of the new feedback format?looking at the feedbacks I realized that there was a changewhich is better the classic? or the new format?thank you

Resolved! Chargeback filed before Item even Delivered

Here’s a real Lu Lu of a chargeback. Buyer purchases item. We ship fast 1 day handling time. Item is right about to be delivered to recipient and we get a chargeback with buyer stating reason is they want to cancel the order. So we talk to the concie...

Help listing video, please

I know how to put a video in my listing, but I accidently recorded on my phone with sound in the background. Is there any way to mute the sound (or strip it from the video) before listing? Thanks so much. I'm so not techie.

User avatar by Adventurer
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Can't seem to access eBay for business on Facebook.

This is my first ever post here so don't know where exactly to post. I've been a seller for the past year, sold over 300 items and made over $4000 in sales. Have had 100% positive feedback and have had about 3 cases of refunds over the year. Got a MC...

Resolved! Appeal Accepted but NOT Applied

I got a defect put against my account for calling eBay and straightening out a buyer's return for them. This defect was applied to my account unfairly, and so I called eBay to get it appealed. Shortly after the call I receive an email stating that th...

Weather here this week has hampered USPS

We have had over 80 roads closed in out county and received no mail 3 out of 5 days. Our mail will be late. We have over 15 inches of rain in a few hours. Our roads are a mess, bridges out. Everyone is managing the best they can.It was so heavy thoug...

Confusion between promoted listings cost

The language they use is no doubt meant to be confusing. I tried out the promoted listing fees at suggested rates of 10%/12%, but have seen no sales. I see one "campaign" has racked up $540 in ad costs. What if I cancel those listings, am I on the ho...

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