Selling

Forum Posts

Sorted by:

Resolved! No running balances on line items in payments summary

I think that without a new resulting balance on every line item it's impossible to tell what's going on

Resolved! Sellers beware

I sold a Louis Vuitton wallet to a buyer who sent many messages negotiating the price. I finally agreed to one. Then I shipped it to eBay's "authenticator". It was authenticated and sent to the buyer. Soon thereafter, buyer filed a claim with her ban...

What can I do?

I sold an item for $1000. The buyer paid for shipping and opted not to purchase insurance. The Post office lost it. Ebay refunded the BUYER, and told me I had to file a claim with the USPS, whom of course denied my claim.(No insurance) Ebay then tell...

Automatic payment on offers not always working

About 4/10 offers I receive that say the buyer will be automatically charged when I accept the offer the payment isn’t instant. Is there a current glitch for this?

My first iNR Case is open. Can I give it until Monday to see if tracking finally updates or best +

to just refund now? Tracking has not updated in about two weeks. Of course, I did contacted buyer early this week and assured her that I have contacted the post office (filed first an inquiry than just now met the criteria for missing mail case) and ...

It's been a while coming, but today I raise my shipping prices.

I've eaten 3 USPS price increases, but with the extra ebay fee on top of them I'm going to increase my shipping price by 25%. Simplest way to fix that. Since this particular ID sells in 10 day auctions we are coming up on the new fee implementation a...

eBay customer service

Let me start by saying I have excellent feedback most of which compliments my packing! That being said I sold an item vintage steam gauge ( I have sold several of these in the past with excellent packing comments) I gave the customer a $30 discount a...

How to handle negative feedback

Hi everyone. I just received my first negative feedback. One person made 2 orders and they left negative feedback for both orders even though I did everything right on my part. I tried explaining things but they were just furious and left negative fe...

More than 20 parcels from China to the US stopped proceeding because of new Tariffs

Hi,Does someone know why US Customs stops every parcel from China in Chicago il? (each one worths around 100USD.)The buyers doesn't get a note to pay the new tariff; It looks like it takes too much time to deliver each parcel; Buyers get angry as the...

selling

i sold a figurine to a customer , but it ended up being the wrong one, I shipped the correct one but in the mean time the customer has decided to keep and pay for the original. I know i should have waited for the original to be shipped back to me bef...

Reproduction sewing patterns

I just came across a seller that is having reproductions of vintage sewing patterns made and then is selling them here on eBay. They talk alot about their patterns and what they come with but I have not seen them use the term "licensed reproduction" ...

Reporting a buyer for violation of the ABUSIVE BUYER POLICY

Today I found that the reporting tool has changed and only give options to return 3 of the 6 violations listed in the policy.The abusive buyer policy lists 6 general types of violations: https://www.ebay.co.uk/help/policies/rules-policies-buyers/abus...

Selling

Hello,It’s been awhile since I sold on EBay, and I was just curious if Ebay notifies the buyer when the item she/he has purchased has shipped. (I know that Etsy does notify the buyer.) Thank you!

"Order confirmed" -- but I never purchased it

I just received an "Order Confirmed" email for something I didn't actually purchase. Something that was not on my watch list and for which I really have no use. I was out running errands a few hours ago at the time I was supposed to have purchased th...

Is eBay dead?

Have y'all been having unusually low activity, views, watchers, sales? I normally sell at least 3-4 items per day on average and I have had 3 days in the past week or so with a big fat goose egg. Just curious if there's a glitch in the infamous algor...