eBay

Buyer returned a different item than what I sent

First a similar thing happened to me last month. I posted about it here. That buyer was most likely organized crime and just sent the return to a place 1/2 miles away from me. I got 100% of my money back from ebay on that one. https://community.ebay....

Sponsored Listings showing in completed/sold searches.

Sorry if this has been mentioned already-I checked but didn't see any other threads. I know we all have seen our share of Sponsored listing while searching for items to research/buy-but just noticed current unsold SL's are showing in completed/sold s...

auctions on vacation, bad idea?

While I'm away for several days I will have my store on "vacation" but listings visible with an increase in my handling time. I will put in the banner that I will resume shipping the day after I get back. I am thinking of running some auctions that w...

Good until canceled insertion fees

Are insertion fees .35 per item? I thought eBay would use the free listings I have available each month to re-list my items automatically but I'm not sure if that's the case. I don't really use up my free listings either. I have trouble keeping up wi...

Can someone lead me to the community comments related to Seller Updates?

Have spent some time trying to find all the comments from posters related to the Seller Updates that occurred in or around April 30 or so. I commented on quite a few, particularly the one titled "Optimizing Inventory." And all the others, like Seller...

old Promoted listings get top honor when you search newly listed

How long has this been? It was really bad while I was looking this weekend. Do a search for newly listed and do I get new listings? No. I get a few promoted listings that were weeks, months old at the top. Had to scroll down to get what I wanted. Pay...

Buyer texted me an offer to my listing. Does that constitute making a bid?

A buyer has texted me an offer to my listing. Does that constitute making a bid? When I view my listing I don't see any bids but maybe I just don't know what to look for. It's a really good bid amount and I just want to make sure it's legit. TIA, Phi...

No seller protection due to business account from over 100 sales in 12 months

I just got off the phone with eBay and was told all accounts that sell over 100 units in 12 months no longer have seller protection. I called in due to a return where the buyer stated 1 of 2 items was damaged after 15 days of use, and then returned 1...

[Fresh seller question to experts] why my product is not selling, when having many views?

Dear Community, May be stupid question..My product has 30 views per day, but nobody buys it. Can you please help understand if 30 views is usually many or not?And how to know why nobody buys my product? Can I somehow ask the viewers what they dont li...

NO MORE 30 day listings WHY????????????????

why do ebay does this??????????? now any item listed will only show in COMPLETED ITEMS unless it is sold !!!!!!!!!!!!!!!!! We is never gonna know that it was listed for 2 years **bleep** they do this for????????? Is it in hopes a small seller who get...

If the buyer is always right, who is protecting the seller??

Under eBay’s Money Back Guarantee, a buyer can ask eBay to intervene if their purchase doesn’t arrive or isn’t as described, and the seller doesn’t offer resolution within a week. However, unscrupulous buyers can ignore any contact and raise a disput...

Customer trying to return brand new dress as too small on my listing stated size as per label on i

Allow Returns selectively ?

Is it possible to allow returns on only some of your listings ? Or is it only “all or none” ?Thank you...

Research sold items 5 years ago/

Heard there is a paid service that will let me research sold items from 5 to 7 years ago.Any information/direction on this would be greatly appreciated.