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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Mystery Boxes Grab Bags - How specific do you need to be?

Sellers are required to identify the content of mystery boxes grab bags but obviously the point is that it's a mystery. How specific do we need to be? Is it in compliance with eBay policy to say "tools and accessories" or do we have to be more specif...

Markdown sale created discount more than 90% system glitch???

Hello Dear Community, This happened to me a second time. And both times the system created discount more than -90%, despite the fact that it allowing to select maximum -80% off. Also, I never creating sale events more than 30-35% When I had this issu...

How My Business Has Changed In 45 Days - Adapting TO GTC

We all have seen the 100's of postings on the new GTC policy and how it has effected SOME sellers. The majority who are complaining are one of a kind sellers and include markets such as Trading Cards, Comics, Music (vinyl records), used books, and co...

Scammer using Hacked Account

I have received this message more than once from different Ebay Member Id's on different items. This is the 3rd time I have received this type of scam in the last month. He/she will ask that I ship to a freight forwarder in Florida and says that as s...

Sellers Beware- eBay “bug” double charging for Advanced Listing Fees

I've noticed this before and never thought much about it, but now I've confirmed it, contacted eBay, and will be receiving a credit for $130.50 for all the times this has occurred since my December billing cycle. I haven’t looked back further yet to ...

Buyer is telling me they cannot pay with a debit card

I am trying to sell an item to a buyer but the debit card that they have linked to their PayPal account is not working. The buyer told me that when they try to pay with their debit card it says that the option isn't available and that the purchase ca...

A buyer wants to cancel an order - Don't keep the buyer waiting

Please cancel this order. Clicked by mistake.Really?oh, I understand that you clicked by mistake and you confirmed at checkout by mistake, I also understand that you received 3 confirmation emails from me, paypal, and ebay but didn't realize you made...

promoted list item worth it?

Hello guys!I am trying to sell a brand item on ebay. First time the list was indexed very good on to the top of the first page. but after revised it (change the description and few modification at title) for couple of times, has been going down to th...

30 Day GTC Listing Duration

In the pinned GTC update thread they mentioned renewals being 30 days being a problem for sellers and addressing it before May which is a 31 day month. Has anyone heard about any possible changes to the 30 day renewal period? If not hopefully somethi...

How do I, can I, undo a closed "not received" case?

"Item not received" Spoke with buyer, kept the case open as long as possible, eventually closed the case by giving a refund. Two days after closing, buyer lets me know the item arrived. I see no way to undo the "item not received" case/strike against...

The old switcharoo

I had a potential buyer message me with many questions about an item. From the drift of her questions, she instinctively sounded like trouble so I plainly told her “it sounds like this item may not be for you based on your concerns”. No sooner did I ...

Resolved! 1.00 update

Lol the 1.00 auctions are getting lots of bids and still in the first 24. It is actually fun. Feels like Ebay 1999! Yes I will probably do more of these as I am enjoying watching people bid. Even if it's only a penny it's a bid. So what if I lose a l...

Does anyone know the answer to this question?

I have 10 widgets for sale. Someone buys 1 of them. When does the count go down to 9? A) When the purchase is made? B) When the shipping label is created? Thank you!

Thanks eBay...

Not usually any thanks for eBay in here. But we sold a $400+ item to Europe through the Global Shipping Program. There was some kind of problem but I have no idea what it was. We weren't involved in the complaint. I suspect it was damaged in shipping...

Why a one week delay on Ebay traffic reporting?

Why is ebay "traffic" behind a full week? I think it should be more like 24 hours, if not instant.I don't recall being allowed a full week to attend to my obligations here.