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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

How much longer before eBay wakes up and reverses GTC?? How much damage has to be done??

I've just read a few posts where ebay CS has now been telling people who call to complain about the new GTC mandate and to close or downgrade their stores - that GTC is not a permanent change yet, and ebay is still taking feedback about it. So if thi...

User avatar by Thrill-Seeker
  • 2096 Views
  • 90 replies
  • 28 helpful

selling from Iceland.

I´m a new seller from Iceland. I registered on Ebay Uk.I´m not sure how to use the global shipping programme. Can please anyone help? ThanksRakel

My post office doesn't scan my packages until 3am, does that count as the next day for ebay?

If I have 1 day handling, sell something monday and ship it tuesday and the post office doesn't scan it until 3am does it count as being late? I obviously shipped it within 1 day as the post office isn't even open at 3am.. I don't know why my post of...

New ebay shipping boxes vs. old ebay shipping boxes.

I just received my first batch of new ebay shipping boxes, the ones with the black print instead of the old ones with the blue print. I'm not sure of anyone else has already covered this, but i just wanted to let everyone know that these new boxes ar...

User avatar by Superstar
  • 400 Views
  • 10 replies
  • 0 helpful

Why is it so complicated to cancel one sale of a multi item listing?

So I just found out (by getting a neg) that I refunded ALL THE BUYERS for an item instead of just the 1 that requested a cancellation. I called eBay and there is apparently nothing that can be done. Once it's cancelled it's cancelled. Even though onl...

2019 Shine Awards Submissions

The eBay Shine Awards for Small Business celebrates the people who power our marketplace - sellers like you! Share the inspiring story of your business for a chance to win $15,000, VIP trip to Open, and more. Hurry! Submissions close May 15. For more...

User avatar by eBay Staff (Alumni)
  • 313 Views
  • 0 replies
  • 5 helpful

Resolved! SELLER HAS ALREADY BID BUT SENDS QUESTION ABOUT NOT BUYING IF THERE IS A SHIPPING FEE

I have an item (book) that will close in a couple of hours. I have received a note (question) from the bidder who says he will not buy if there is a shipping fee. It was listed with a media book rate and the item is listed at $15. Should I even answe...

User avatar by Scout
  • 370 Views
  • 8 replies
  • 0 helpful

Unable to upload Bulk Campaign file for promoted listings

Yesterday and today I have been trying to update the listings for my Promoted Listings "Bulk Campaign" with a new campaign file. The upload process goes through, and it is able to parse my listings, but when I go to update I get this error: Oops, we ...

What is the Correct Condition To Use On My Listings?

I am an artisan crafter. I make and sell ornaments using recycled aluminum beverage cans. The ornaments themselves have never been used, however, the ornaments are made with recycled cans which are used. Small scratches and dents on the cans do show ...

You Say "GTC", I Say "Use Tax"

GTC is a seller's issue, use tax is a buyer issue.Many online sellers are losing an advantage because of the use tax not GTC. I live in PA and one of the stories I heard on the news this morning was this: "In its first year, Pennsylvania’s new tax on...

SALES TAX TO IA*, MN*, WA*.

DOES ANYONE KNOW IF EBAY IS COLLECTING THE SALES TAX THAT I NOW SEE LISTED ON ALL OF MY AUCTIONS. OR ARE WE SUPPOSED TO KNOW WHAT TO DO ABOUT IT????? ALL OF A SUDDEN EACH OF MY LISTINGS STATES SALES TAX TO IA*, MN*, WA*.??????????????????????

Item not received, prompted to escalate case, no option to do so?!?

What has happened to Ebay? I am noticing they have automated emails that lead to NO HELP WHATSOEVER!?I have a case open with a seller because the item was never received.Ebay has just now messaged me saying I can now escalate it by clicking on case d...

Is paypal going to refund fees for refunds thru Ebay's Managed Payments System??????????

Is paypals new policy of no refunds of any fees going to apply to Ebay's Managed Payment system? Paypal is accepted at a lot of big retailers like Walmart, Home Depot, etc. I highly doubt paypal will be keeping all their fees when refunds are issued.

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