Selling

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Ebay says I have a free return policy, which I do not.

Odd thing just happened. I got a return request because the buyer changed their mind. This was one of the rare instances where the buyer chose not to simply make up a defect. However, the email from Ebay said "Per your free returns policy for this it...

Buyer Requirements Activity Log

I am beginning to wonder if my buyer requirements settings are working. I have noticed on all of our accounts that no bidders have been blocked for any reason the past 7 months. The last time my buyer requirements log showed a blocked bidder was in e...

"Unauthorized Transaction" - LOL! What a Joke!

ON MAY 20TH, 2019! I shipped an item to a buyer. ON AUGUST 15TH, 2019! I get this email from ebay: "Please do not ship any items that were purchased by [buyers ID] and disregard any bids they may have placed on any of your listings. We’re working wit...

Resolved! how does credit card buyer receive echeck refund via paypal

hi. i issued a refund today, and it automatically went as a echeck. googling says because my paypal account does not have sufficient funds. sucks, but alright. of course the buyer is now messaging me about it. says he got an email about it from paypa...

Can we PLEASE go back to giving Buyers NEGATIVE Feedback?!

Sellers are held to such high standards (which we should be), but why aren't buyers?! An unpaid item strike doesn't mean much of anything to a buyer unfortunately. I'm tired of buyers who waste my time, and make offers, (which I accept), and then nev...

Resolved! Is anyone else getting LOTS of messages from people not being able to complete transactions on BIN's

I must have received 3-5 messages from positive standing eBay users in the past 3 days that have told me that when trying to purchase an item from me on Buy It Now it was not letting them complete the transactions, while at the same time I have been ...

New pattern in sales/limiting?

To follow all the weirdness that has been going on in search recently, I'm wondering if anyone else has noticed a strange pattern in sales the last week - week and a half?It seems they're being allowed to trickle but only at specific times, and now t...

Resolved! How do I opt out of Seller Hub?????

I do not have the time for this. I really need the original page back. Does anyone know how to change it back?

ebay managed payments does not allow sales of airline drink coupons?

i tried to sell airline drink coupons, but received a message that ebay managed payments system does not support certain items. unable to list these coupons for sale. why? will this become available later? anything else i can do to list the coupons f...

listings with variations

I've made a couple Listings with Variations and entered the individual quantities for each size. both listings show the incorrect quantities in the listing area where a customer would choose size, color, quantity. Here are some pictures of different ...

Unpaid item case

Why do I have to wait 4 days to open an unpaid item case? I had an item for auction, someone won the auction and now they aren't paying but I have to wait 4 days to relist the item? Why isn't the time to open a case up to the seller? And if I cancel ...

Closed US Store and opened Canadian store without my permission.

I'm a Canadian seller who wrote into a seller discussion early June regarding the 13% Canadian HST on my US eBay store. I have US currency and paid through PayPal. My question was answered by an eBay representative saying I need US currency. I wrote ...

Is there any buyer scams using the Global Shipping Program?

An Russian buyer recenlty won my laptop because I forgot to uncheck "Global Shipping Program" when I list my item. This buyer is a member since May, 2017 and has 6 feedbacks. Does it looks like a scam to you? What should I do? Ship the item or refund...

Why the differences for views and watchers between mobile and desktop sites?

So, I've been looking at my for sale listings through the ebay app, as well as checking on them through my laptop browser. The number of views and the number of watchers are different on these formats. Which is correct?