Selling

Forum Posts

Sorted by:

Buyer disputing over wrong address they provided, never seen this approach before

buyer ordered an item on the 3rd, shipped same day delivered the 7th. Buyer opened a item not received case on the 16th and messaged me they entered wrong address and asked can forward to a new address which they gave me. I said no its been delivered...

XEROX accused me of selling stolen items on eBay

A few days after selling some Xerox toner cartridges on eBay (items already shipped and payment received), I got the following message:Your listing was removed: Stolen property policyWhat activity didn't follow the policyHello Valued Member, Xerox ha...

Resolved! how to get approval to use forward-deployed inventory

Negative feedback

I have been selling on eBay for 14 years to establish a good reputation with reviews and satisfied customers until one member decided to lie about the whole sales and communications when I reached out to the customer and I thought it was within the t...

Sending offers to buyers

I recently had a buyer message me and asked me that she placed 2 items on her watch list from my store and wanted to know why I do not send her any offers when other sellers do send her offers all the time.I told her first of all the items that she p...

Coupon selling?

I understand the coupon selling policy. 25 coupons or $100 worth in a 30 day period. Is there somewhere on Ebay where I can see where the 30 days starts over or how many coupons Ive sold in any given time?

USA sellers, shipping through International shipping hub, is not great for your buyers

I'm a longtime eBay user, both seller and buyer. I'm located in Canada. Lately, my purchases have been shipped by the seller using eBay's international shipping hub. It now takes WEEKS in transit to receive an item. If the same item was shipped throu...

How to get customers to leave feedback?

Hi Everybody, I have been selling on eBay for a month & half, and I have sold over 8 items. But none of my customers have left any feedback on the services they received from me. I am just reaching out for some suggestions to get to leave feedback ab...

Resolved! Struggling with Sales on US Marketplace – Need Advice!

Hello eBay community, I’m a registered seller from the UAE and have been trying to establish myself in the US marketplace for the past four months. However, despite my efforts, I haven’t made any sales yet, and I’m hoping to get some advice. Here’s a...

Is this feedback, or comment, removable?

I got a false positive from a buyer who complained about the shipping price (5.99). The feedback reads “why is shipping charges cost as much as the item ?” Any positive feedback a buyer leaves isn’t removable unless the comment violates policy right?...

Has the GSPR already been implemented for shipping to the EU?

I have buyer from France that is interested in purchasing a lot of vintage empty perfume vials ( Item # 405074217855). However, she cannot find a way to pay. I see that the GSPR is already in the listing but I cannot fill it out due to the age etc of...

The price in the listing is either invalid

Hello, who has faced this problem when I put a price for the product, whether in an auction or at a fixed price, after I try to publish my product for sale, this does not appear to me

Resolved! No UPC code for my item.

Why does Ebay insist I need a UPC code for my item? There IS NO UPC code for this item. So I am supposed to put in a fake one, so I can list this item? I am getting sick and tired of Ebay's "Required Item Specifics". It takes a half hour or an hour t...

On eBay you save 17% Max weight 70 lbs Max dimensions 108" (length + girth)

And at the end they take 15% back of the total transaction wiping out all the imaginary "Lucky you savings" on label.Why doesn't eBay help sellers reduce their shipping costs without taking advantage of them? This will help eBay in the long run.Some ...

What is this buyer asking me?

I might be over thinking this but I'm just confused as to what this buyer is asking me and need some help. She initially messages me "Hello. I was in the process of ordering 2 items from your shop but I see it’s charging me shipping twice, one for ea...