Selling

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Help, I used an inactive PayPal for selling

I used an old PayPal account on my listings. This paypal account does not exist anymore, however buyers have been paying for their auctions to this account. Where is this money going? I need to refund money but cannot access this PayPal account.

eBay Payout issues...

Is anyone else experiencing problems with eBay's Payout?? Last weeks sales showed pending Monday morning. By yesterday afternoon it changed and is now showing a message, "Preparing to send". I've never seen this message or had it take two days to act...

Buyer since 2017 with 0% feedback rating of 1 contacts me after purchase wanting to change address

Frankly this smells scam to me not that it matters much anyway as I'll be cancelling to save myself the headache. Not to mention the fact I have terms in large bold font at the top of the details stating if you have less then 10 feedback the transact...

Unexpected side effect of GTC

I had something interesting happen today. I was researching completed listings to gauge saleability (percentage of sales compared to total listings) and sweet spot pricing. Everything I checked had virtually a 100% sell through rate. Well. Either I h...

Did anyone else get the Paypal survey with many questions regarding Ebay?

I was on vacation last week so I kind of ignored it but a friend of mine alerted me to a survey PP sent about 2 weeks ago with a $10 gift card if you completed it.When I took the survey many of the questions where regarding ebay manage payments and h...

tracking shows delivered but buyer says they did to get it?

So I sold a somewhat expensive item to Germany and the buyer says they did not get it but the tracking shows it was delivered. He wants me to start an insurance claim but I'm afraid it will be denied because tracking shows it was delivered. I sent it...

A tale of good customer service...

Not everyone agrees with how I do things... but I had a story I thought was good to share in the Sellers Forum. So I sold a coin a couple of weeks ago, and late last week I got a return request. It was a remorse return. I never had one before where I...

Resolved! Thanks for adding to the confusion, ebay - Ending times

I look through my listings daily, sometimes several times a day, so that I can see what is getting traffic and maybe lower a price or two to generate a "price lowered" message from ebay. This morning, I notice several items that DID have 19 days left...

Sales Tax Remittance

Let’s suppose you registered in some states so that you could be sales tax exempt with a vendor (after getting the certificate). You collect Zero sales tax in a state that you registered with. Must you still report and remit to that state on a regula...

Receiving Negative Feedback after Winning a Buyer's Remorse Case (Follow-up to another Post)

Last week I had a buyer abuse the returns process on what was clearly a buyer's remorse case. I was in touch with ebay every step of the way and also reported the buyer. I still needed to accept the return per my returns policy. The item arrived safe...

Error Caused by eBay's Combined Listings (False Advertising)

I am wondering if anybody else is having this issue. For the past couple of weeks or so I have been receiving quite a few return requests from customers who believe that they are purchasing a certain quantity of a product (in this case, a Pack of 12)...

Revised invoice

Ebay has changed their invoicing and I can no longer send a revised invoice. This is particularly important to us since we sell art and prices for shipment vary greatly depending on location, size of box, with frame or without or shipped rolled in a ...

Good Till Canceled?? Really??

I just started on Ebay but have known friends, relatives, etc. that have sold on Ebay for 20+ years and ALL have said this is there worst idea EVER!!! There is NO immediacy for any buyer to buy your items and watch them, knowing it will keep relistin...

Buyer leaves positive feedback accusing me of over charging for shipping.

A buyer bought 2 baseball caps from me in 2 separate transactions. Shipping clearly states $5 for the first cap $3 for each additional. Even though the buyer bought these hats in 2 separate transactions i still gave him a combined shipping refund of ...

The New Shipping Label Page has no: USPS Legal Flat Rate Envelopes or Regional Rate B selections

The New Shipping Label Page has no USPS Legal Flat Rate Envelopes or Regional Rate B as selections I use a lot of the USPS Legal Flat Rate Envelopes and on occasion the Regional Rate B boxes; had the Classic (Old) Printing Page not been available, I ...