Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates
Build buyer trust and discover improved seller tools with our latest updates
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Dear eBay Support Team,I am writing to seek clarification and assistance regarding an ongoing issue with my Payoneer account verification.In a previous communication, your team confirmed that my Payoneer account was approved and verified. I also prov...
To my knowledge, it has always been, if you sell an electronic item, the buyer doesn’t contact you for 3 weeks the item doesn’t work, but instead admits in the eBay messages they took it to the shop to try and repair for 3 days, that the item would n...
Do you have confidence in what you are posting will bring a high # of sales? I could, easily, generate 1,000s of listing but, when I search under 'sold', I am discouraged from putting in the effort. I have several items in lots. I have 700-800 press ...
I need some advice here. Buyer bought item on 10/23, package shipped 10/24, package delivered 10/29. Two weeks later on 11/13 buyer messaged me that although tracking says delivered, she didn't receive it. I replied with the usual advice about checki...
I see threads about changes to Seller Hub, etc, just noticed something that I thought was worth mentioning. Now when I see the buyer's name and user ID, I don't see their feedback score. The feedback score was helpful in letting me know (without havi...
I may be misremembering, but I thought there used to be a handy report available that featured a bar graph showing the daily number of sales per day. For the total number of sales, per day, the bar graph showed how many sales were due to promoted lis...
Hello - I can not find the fixed pricing format? I am trying to sell golf balls and have several different brands. I have spent the last hour researching how to access the Fixed Price Format and no luck. I have watched videos and mine does not have t...
Ok I get it, I sell rocks. But really I dont think my lack of sales have anything to do with that. For me, traditionaly, I have never had many sales between nov. and jan. in the last 10 years. Because I sell rocks? No, I think I reached the 200 sales...
I have been a seller on Ebay for 19 years. I advertise and ship products EXACTLY as I advertise. Never had an issue until now: A buyer purchased an item and after they received it, “claimed” a part on the item was missing and requested a refund. Befo...
I've been waiting patiently for a refund of $212.66 from eBay for the following charges. The below copy and paste are from 3 relevant pages summarizing this transaction taken from orders, order details, and transaction details. The short story here i...
Does someone know how to look up a member's feedback by just user name. Before on the old message board the members feedback number was listed next to the users name. You could click on the number and it brought up their feedback. On the new message ...
I am writing to express my concerns regarding the customer service support available through the eBay platform. It seems that the automated assistance often falls short in providing the help needed to resolve various issues effectively. This raises a...
I'm just making a truthful statement:I can't compete with affirmative action. Best regards shop weasel. Heh
eBay customer support can't figure this one out, so perhaps someone here can shed some light. I have four identical auctions using the same shipping policy which allows for eBay International Shipping. However, one is being restricted to the United S...
I sold an item and the buyer has had item since October 14th , and now wants a refund witch in place put my funds on hold. The item was a zippo unstuck with the orange seal on back witch would have to be torn to use. But she is saying it's the wrong ...
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