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Forum Posts

Confusion between promoted listings cost

The language they use is no doubt meant to be confusing. I tried out the promoted listing fees at suggested rates of 10%/12%, but have seen no sales. I see one "campaign" has racked up $540 in ad costs. What if I cancel those listings, am I on the ho...

Duplicate Customer Info for Multiple Buyers

I had 2 orders (separate listings) days apart from 2 different buyers. Lets call them Buyer "A" and Buyer "B". Both orders were shipped (separate packages) using labels purchased on eBay . Buyer A received not only their item , but also received Buye...

New Option in Listings - "Product Disclosures"

When listing some items yesterday, I noticed what I think is a new section called "Product Disclosures" where you can upload documents and images for selling items to the UK (and Europe). It says you can add 4 "Pictograms" and 8(?) Documents (manuals...

I'd rather see quality packaging shipped in 5 business days instead of one day lousy packaging.

Putting pressure on sellers to ship as fast as possible is so wrong. I'd rather see good sturdy packaging with plenty of padding and maybe some cardboard to reinforce from crushing or bending and protection from weather with sealing with tape than th...

User avatar by Trailblazer
  • 579 Views
  • 34 replies
  • 8 helpful

RE: Definite scam address

To anyone who is questioning this address and buyer: This is 100% a scam address/person (freight forwarder and likely not a legit real person). We shipped a high value item to this address (shipped through ebay UPS with a signature required and insur...

International sales

This is the second customer I've had that wasn't able to buy my item one in the UK and one in Canada and I'm enrolled in the international shipping program. Why are they not able to buy my item?

User avatar by Rising Star
  • 538 Views
  • 22 replies
  • 0 helpful

Resolved! seller level below average

I have 100 percent positive feed back and now im showing below average in seller hub, they say its because of shipping issues , i ship myself at post office and get a tracking and many time post office doesn't scan or i dont put tracking in on time.

scam buyer using INAD

Seller beware. I have sold a Snap On scanner. He has promptly asked for a return with the infamous excuse INAD ( item not as described ). I have refunded the item per eBay's instruction as well as a prepaid return label. He has refuse to return the f...

REVISING A LISTING

I listed an item at fixed price. Can I change the listing to auction without deleting the original listing and starting over?

Wonderful World of eBay Sales

We get a low ball offer. We counter and state FIRM PRICE. We get another low offer. We counter with our same firm price. Another offer. Another counter with the firm price. Buyer accepts. Buyer cancels.

User avatar by Rockstar
  • 474 Views
  • 23 replies
  • 3 helpful

Shipping refund issued before return started

I issued my buyer a partial refund for a shipping overcharge. Days later, buyer requested to return purchased item because she didn't like it. (My policy is no returns but I always accept them. ) She is to pay for return shipping. When Ebay calculate...

Resolved! Missing Listing

I had a particular bracelet listed that I redid the photos for. I just went to edit the photos, and the listing is gone! The bracelet is not under Ended, Unsold, OR Active. It did not sell - it is right here in front of me. I tried searching by a key...

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