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Forum Posts

Ebay payment on hold

Ebay held the payment to me (through PayPal) as I have not sold an item lately. The entire time my item status has been 'buyer has not paid'. I shipped the item anyway per recommendation of Ebay contact; the buyer received the item; Ebay released my ...

User avatar by Explorer
  • 144 Views
  • 2 replies
  • 0 helpful

Where to Find: - Paid Invoice to attach to package for international customs officials?

After a rejected shipment in Europe, I need to attach an invoice externally for international shipments. Where in Tar-nation does one find a printable paid invoice that includes all needed information including the buyer and seller information and th...

Resolved! Buyer opens dispute in PayPal after Ebay closes in my (seller) favor, now what

Under my selling ID, Chinese-based buyer had item shipped to freight forwarding company in California-- company took delivery of it 12/27/16. Buyer open INAD claiming items are damaged on 1/11/17. I called Ebay, they opened case and closed in my favo...

User avatar by Thrill-Seeker
  • 12417 Views
  • 45 replies
  • 1 helpful

State sales tax

Hi, If I am are collecting sales tax from buyers of my state, is eBay also collecting sales tax from the buyers and the buyer is paying twice? Also, my state (Pa) has tax exemptions (clothes). Is eBay collecting on these items when I am not? How do t...

Buyer shrunk the item

Buyer just messaged me that they just washed two items they bought and they shrunk. They don't mention anything else in the message. I actually never get this complaint until now. Not sure how to go about this one. Offer return for refund?? But it'll...

Unpaid Item Case Expired - can't get listing down?

A buyer bought a Monster High Doll from me, and never paid for it. I guess I waited too long to open an unpaid item case, and when I did, it expired. While I don't mind that I don't get anything out of it, I wish I could take the listing down because...

Fake PayPal payment

Hey, I wanted to sell a camera with 5 objects and suddenly I got a buyer who was willed to pay the whole price. I thought it was amazing! So I checked the buyers site and it said that he was a member since 2015 and also had quite good reviews. So he ...

We've Selected 8 Shine Winners. Now It's Your Turn to Vote.

We reviewed thousands of submissions and seller stories. Now you get to decide who wins eBay's 2019 Small Business of the Year. The Shine Awards for Small Business, sponsored by Intuit Quickbooks®, celebrates the most inspiring small businesses and e...

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User avatar by eBay Staff (Alumni)
  • 756 Views
  • 0 replies
  • 4 helpful

eBay changing fixed price listings to OBO without permission is a horrible policy

eBay is changing my fixed price listings to OBO without my permission. If I wanted to accept bids, I would have made that an option from the start. It is an intrusive and very annoying policy. eBay should provide an opt-out option for this "feature."...

User avatar by Pathfinder
  • 206 Views
  • 4 replies
  • 1 helpful

Promotions Manager issue with sale markdown

I started a promotion last night. This morning I added several more items (around 3 hours ago). Those items are still showing pending. Is there a problem? Evidently there used to be a 14 day wait, but I don't see that in the article on ebay.

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