Selling

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Buyers making lower counteroffers than their first offer

I would have thought it was a mistake the first few times it happened, but I repeatedly get buyers who make an offer, it's too low so I counteroffer, and they come back with their own counteroffer that is LOWER than their first offer. I wanted to cha...

Selling page down.

I tried to print the label when the customer placed an order. The selling page is down and the error message pops up. Does anyone have this issue?

Sellers undercutting!!!

I usually dont come here and complain, since its mostly pointless. I figured maybe I could get some advice on my situation. I sell in a pretty small market, in mostly interior automotive. Usually not a ton of major competition. There has always been ...

Feedback stuck. I need a new feedback cable.

My feedback has been stuck at 2038 for a week. I think i need a new feedback cable. Anyone know the part number?

Resolved! Duplicate listing

I noticed lots of duplicate items are listed from other sellers and it is not removed. Many from some sellers. Is duplicate listing ok if you have a store? I’m just a small seller without a store and sometimes I list more then other times. Occasional...

New Manage Orders Page - Order Number

I would love to know what genius decided to replace the Record # on the new Manage Orders page with a random 12 digit hyphenated order number. We now have a situation where the order number (example: 01-03504-32476) is displayed on the Manage Orders ...

Resolved! Customer entered wrong country and I can't edit it. eBay won't generate the shipping label.

I sold an item to a customer who has PR (Puerto Rico) listed as their state and country. Neither eBay nor PayPal will let me generate a shipping label. I messaged the buyer a few days ago but haven't heard back. Does anyone know how I can change the ...

Two Dollar Bills

Do any of you ebay sellers also have a brick and mortar store? Here's why i ask. In my store i keep $2 bills on hand in the cash drawer to give out as change. They are readily available at my or any bank. I do this for 3 reasons. 1) My cash drawer ha...

New Seller

I sell the same item, have the same price,.Sometime lower price than other seller , but why I still dont have buyers.

Customizing Refund Amount within ebay instead of Paypal

Yesterday I was advised by ebay customer service to grant a partial refund to buyer from within ebay, but it did not have the ability to do so, so she told me that some accounts do not yet have the capability. Does anyone have information on this too...

Resolved! GOOD TILL CANCELLED BREACH OF CONTRACT?

I have had a store on eBay off and on since 2002. I can't count the times they have changed things without getting consent from the sellers and I'm honestly fed up. Paying monthly for a store, how are all these changes not a breach of contract when t...

Buyer didn't like contents of sealed pack of antiques

I sold a sealed pack of six rings that are about a hundred years old. The description states that the pack has never been opened so I have no I idea of condition. This is the fifth one I've sold on ebay, and about the amount sold in an antique mall. ...

Ebay stopped sending me buyer cancellation notices

I just noticed this. I have two buyer cancellation requests. One on Jul 12, the other on Jul 14. I haven't received any eBay email or message notifying me of this. ebay used to send me an email for every buyer cancellation request. The last one was o...

Resolved! Methods for handling bad buyers (cross-institution problems)

Hi. I’m fairly new to selling on eBay and I don’t sell very much. I’m trying to get rid of some things I don’t need and use this money to pay for the expenses related to my lTe mother’s estate. Here’s my situation: Buyer purchased an item from me wit...

Help with Visibility of Listings

I just read the post "I am struggling as a new seller. Could you review my listings and let me know what I could do better" and you all are awesome. Thank you for sharing your knowledge with that poster and with all of us "lurkers." I'm several years...