Selling

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Counteroffer shows Free Shipping, although original price does not

I have an item that clearly states shipping is extra. A Buyer made an offer, that I am willing to accept, but the Accept Offer window shows Free Shipping. But it also states Best offer price is for the item only. Which is it??I can't afford to ship f...

A buyer is requesting a return for an eBay order through PayPal after a month

I am an eBay seller and I sold a $2000 Canon camera (5D Mark IV) on 07/28/2019 and it was delivered on 08/02/2019. On 08/30/2019, a dispute case was opened on PayPal by the buyer and claiming the item is not described. PayPal just contacted me and to...

Not showing sold items to see the going rates of sold items

I have been on several different categories today and they are not posting sold items so you can see the going price of certain items. Has this happened to anyone else?

does paypal not refund the 2.9%?

I heard stories earlier this year they were going to implement not refunding the 2.9% they take when you issue a refund. Did it come to be or not?

If I uncombined shipping and send out in two boxes with 2 tracking # will there be an issue filing +

File an insurance claim? In other words, I sold two separate sets of plates and the buyer paid together. I understand I can just purchase two separate labels for the combined order and ship each in it's own box. However, my concern is that eBay will ...

Help!! buyer damaged my item after received, now requesting a return and refund

I sold a LV authentic bag to a buyer, (the bag strip was spotted a little since it was rained a few years ago)I took serious pics in my listing and stated the strip problem, also stated no returnable and refundable item.this buyer bought the bag and ...

Resolved! Advice to avoid a current potential scenario

Hello,So I have an item that has 1 bid on it, and if no one else were to bid, it would end up costing me money because I selected to pay for shipping. Over confidence. Any suggestions to be wise in the future are welcome.Thanks

Ebay seller hassles driving more and more people away to Amazon

This platform continuing to drive sellers away to the Amazon platform for success. Their repeated attempts to discourage sellers and promote fraudulant buyers is ridiculous. The way they go against their own rules and guidelines to promote buyer frau...

Below Standard

Hello I'm looking for help with my seller account I don't know who to get it fixed I have not sold any thing in over a month now.My transaction defect rate is 10.84% 9 of 83 transaction Late shipment rate is 8.11% 6 of 74 on my late shipment rate i h...

buyer cannot purchase BIN "Invalid bid amount 12211"

Have a buyer trying to purchase a regular BIN and they are unable to do so and are getting a message stating "Invalid bid amount 12211". Any ideas what this means and how to resolve it?

New advertising blocking top section of My eBay page in Classic View

I just noticed the other day ads large enough to cover over part of the top section on my eBay page in classic view. It blocks a bunch of stuff and needs to stop. I don't mind eBay adding ads to a section of my eBay page but when it blocks what I nor...

Who KNOWS ??? yep its concerning slow sales

Something i asked a anchor store CSR today ebay says there nothing wrong no site issues etc but we sellers all know there is something wrong the drastic sales decline experianced by many sellers is just not normal. its has never been this bad for me ...

Removal of scam buyers

I continue to get approached by scam buyers. How do I report and get them removed from ebay.

Ads covering up pertinent info on My eBay page

Lately, Google has been placing ads on my main “my eBay” page. And while I realize that internet ads are a way of life and we should all learn to live with it, this particular instance is a bit annoying. The ad is at the top of the page, but it cover...

New (to me) Ebay scam

I had a 0 feedback buyer buy a couple of items for about $150.00 last week. He opened a chargeback with his CC company saying he cancelled a recurring payment. This type of chargeback is not covered by seller protection. Paypal sent the money back an...