Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Ebay needs to ban Asia!

I am amazed a company as big as EBAY would allow these countries to sell on their site. 90% of the items are junk or fake. They also lie about their location. I bought an item stating it was from L.A. and when I went to my paypal it said the seller w...

Resolved! Buyer sending threatening messages, help!

I’ve got a buyer who honestly seems more than a little unhinged and frankly, she’s got me worried. I refunded her in full, and provided receipts, PayPal transcripts and e-mail confirmation but she’s getting angrier and verbally abusive and now she’s ...

When can I resell if buyer pays and fails to collect?

Hi all,On 25th March I sold an item that was part postage and part collection. Over the past 3 months they buyer has left positive feedback but failed to collect the collection items, despite me sending him many messages through eBay. I have now sent...

Resolved! Should I tell the buyer?

I received a return request today. The buyer claimed that I sent him the wrong part. Not that I sent them something different than what they ordered but rather, the item was described wrong because it didnt fit the car. Then proceeded to tell me what...

Partial refunds soon with MP?!

Last night I received a message regarding MP stating that partial refunds will be implemented in the summer. When that happens, I'll consider it. Just today I'm issuing a $2.50 postage refund (thought it was going to be 6 lbs+ but got it to 5 lb 15.4...

Is there any eBay oversight on listing violations anymore?

I have worked for decades to become compliant with the never ending changes to remain compliant with eBay rules and regs. Lately I have been noticing more and more sellers not adhering to the policies and was wondering if there is no more eBay enforc...

Dilemma , either way, Iose.

I sold as baseball cap, pre owned in very good condition for $39, it looked unused. I just got this message from the buyer..."Thank you I just received the hat and it’s great. It has an issue. The Velcro back has come apart see picture. Please let me...

Yipes! Has This happened To Anyone?

Customer Name (Personal Email Address) rejected the following Invoice: ------------------------------Invoice Details------------------------------Item total: 19.99Shipping: 9.80Total: $29.79 USDNote: *Shipping includes $1.35 insurance. Remember to le...

So how's GTC working out for the small one of a kind sellers?

I have to say it is making it much more difficult for me. This morning is a good example, I slept in and did not log in on time to cancel 10 listings so I had 10 listing renew today that I didn't want to be relisted hello this is just day two! So now...

Resolved! Fishy buyer. Can anyone explain this?

The other day i sold a relatively cheap item with free shipping. I have many for sale. The buyer has a average feedback of 50 or 60. No unusual feedback (given or received). Immediately after that sale, i sold another one to a brand new user with 0 f...

Resolved! Checking a sold listing.

I just listed an item a few minutes ago and it sold almost immediately. I don’t think I checked buy it now. How can I check? Thanks

Question about final value fees

From what I understood, ebay charged you for their final value fee's as soon as your item sells. So why do I have an invoice for the final value fee's due at the end of the month?

Custom Item Specifc data is not being retained

For many of our listings we add "Custom Item Specific" data to our listings. This data is being lost or not retained if we should edit or create a new listing. To save time we have prefilled the "Custom Item Specific" field with something like "XXXX"...

Resolved! vacation mode with watchers

Would like some feedback. Going to be away for 14 days. Have read many threads. I can either put my store on vacation mode, hide my items and change my handling time. Or put all my quantity to 0 and switch it back over when I am back. Or end all my l...

Trouble With Pricing Window When Listing~Prepopulated with Prices and Won't Edit

Anyone else seeing an issue with prepopulated~and non-editable~ prices when trying to list items? I'm trying to list things and when I get to the pricing window, there are a number of prices (of my own~previous listings, likely) that drop down. I can...