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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Require buyers to provide a payment method before they place a BID is BACK in account settings.

I just wanted to try and get the word out since eBay hasn't announced this. Check your account settings everyone to make sure the buyer requirements are what you prefer. eBay just added back the option to require payment method before bidding on Auct...

Payment method required before bidding or making an offer.JPG

Locating an old seller from 2018 - listing # not found

I am trying to locate an old seller from a listing back in 2018. Seller on the print out from the completed sale says katsklassics - Jul 12 2018. Item located in Aromas CA

Order no. 24-11969-74116

Hi...Just wonder when can I get any ?ThanksKim

VARIATION SET UP

HII'm hoping someone out there can help me. I'm a Private User but want to sell similar items with variations. My draft is telling me I can't use this method. I would like to know why as I see several others doing similar things. Is it because I am a...

Is there something wrong with my account?

Sometimes when I "accept" a counteroffer it says the item is awaiting payment. Then I never get paid. And it says the offer expired. I thought that once the buyer made an offer or counteroffer they were in a contract to pay? Or is the counteroffer no...

Resolved! Refunded buyer. They still received package. Help

Hello. Name is SwiftMood. On an off seller for a little bit and had an issue pop up this past month. Shipped a computer component via FedEx ground and they decided to transfer to USPS to make the delivery via Smart Post No prob. The issue is that the...

Another angry buyer in Hawaii, since I cant provide free shipping.

I have another angry customer in Hawaii.I offer free shipping. eBay used to allow for a shipping surcharge, eBay has taken away the surcharge for HI,. AK, and PR.It costs a LOT more to send large items to Hawaii.Now I have asked the buyer for $40 mor...

Resolved! Zero feedback buyer scam?

A zero feedback (new account) buyer did a BIN for an auction item. I purchased the postage and am ready to ship the item. I am now getting messages from multiple different new, zero feedback accounts (poorly worded), all telling me they found the sam...

Sales report

Help guys, I need to produce an annual sales report showing only date, item, price and all ebay fees. I cannot figure it out! I have done it before but maybe something has changed on the system? Many thanks

Neutral feedback for a canceled order?

Had a 15 dollar order, five mins, after purchase was asked to cancel it, so I did, nothing new.So this morning I see a neutral feedback for this. WTH

Offer Declined - with a note - how can seller respond?

When I send an offer, I have noticed that occasionally, a prospect will decline an offer with a note. Often that note will ask me a question or on very rare occasions, make me an offer that I'd be willing to accept. I have never found a way I can res...

help with international shipping on a listing?

eBay item number:156359136895I'm kind of lost here. guy in france really wants this mini tiller transmission gear I have but ebay keeps telling him I wont ship to him? I mean I just shipped some mustang parts to norway no issue.... I'm enrolled in th...

mco11

Hello everybody!I hope you’re all in good health. So, I’ve been into some trouble and I barely need your suggestion to how to get out of this. Actually I have been suspended from eBay due to some fake case and the ebay is in the favor of the customer...

Shipping to Germany

I had a buyer ask me why I’m not shipping to Germany. I guess by default it excludes Germany. Id like to include him but I’m not sure how or if I should. Did ebay exclude them for a reason? Is there extra paperwork or weird tax forms. I don’t want th...

Resolved! NEGATIVE FEEDBACK WAS it DESERVED?

NEGATIVE FEEDBACK Item description/advertisement posted by us the seller on eBay: PHOTOS TO SUPPORT (if needed) GRUEN WEST GERMAN QUARTZ TORTOISE SHELL AND BRASS ALARM DESK CLOCK Pre-owned * * possible trade-in, customer return, estate sale item, inv...