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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

eBay is violating their own search & browse manipulation policy

eBay is violating their own search & browse manipulation policy both in practice and intent by allowing sellers to pay extra money to sponsor their listings which puts them at the top of the list, even when sorting the listings. The following are the...

I cannot open the product page from Google.

My page cannot be opened from the image of my product searched on Google. In other cases, the product page of another seller opened from my product image. Those products are completely different. What is going on? These images are arranged in the ord...

Non-Paying bidders in transformers category

Recently I attempted to list an original G1 Starscream for sale, It sold and then non-paying bidder, I relisted and the same thing happened again. At the same time, there were some auctions that I was watching... They went higher than I wanted to pay...

Resolved! Getting charged for Buy it Now Reinsertion before the listings End

Check your relisting fees. I have just ran out of my free 250 listings for the month, and Ebay is charging me relisting fees BEFORE my listings are ending. I just found three 25 cent charges for items that don't end for 19 to 23 hours. I was going to...

USPS has messed up the shipment of a package and I have no idea what to do!!

Hope someone here can help with this. My stress level is through the roof. I sent out a Buyer's items on Nov. 14/17, with guaranteed 4-7 day delivery. I checked the address on eBay & PayPal...they matched. I've been following the tracking progress, a...

Buyer wins an auction, then tells me the next day that he 'never bid on it' and it was all a mistake

I've only been doing this a year and don't sell alot of items, but- with all due respects to the buyer - I have wonder how it came about that a guy that lives 1500 miles away from me puts not just one but two bids on a "local pick-up only" item; then...

Ending an auction, accepting an offer

I have an item that is currently listed in an auction. It has been listed for over a month without any bids. Someone has made an offer 3x the amount of the starting bid. Question, Can I accept the offer and end the the auction, or is that against eba...

Resolved! How to deal with possible scam buyer

So long story short I sold an Xbox One X with 3 games and the controller + hook ups. I put them in a nice 15x12x5 box which fit everything tight, 0 movement. The only free thing was the controller but could only move maybe an inch or two up and down....

Where to bulk edit "Apply my calculated shipping rule"

I'd like to ensure that all my listings have Calculated Shipping has the "Apply my calculated shipping rule" checkbox ticked for domestic and international shipping. This can be done manually one at a time but is there a way to bulk edit this option?...

How Can I Set Up Shopping Cart To Work For My Store?

Every time a buyer tries to add items to their shopping cart from my store it says "The Item you've selected was not added to your cart" . Is this something on my end I have to activate in order for them to use it? Thanks for your time.

A Little Tiny Glimmer Of Hope

No question, no rant , just a sharing of my experience with the hope it will be of some help or encouragement for others. I have been steadily working on my store for several months. First, was to move about 700 single quantity listing into variation...

Ebay says I can ignore 1-day shipping if buyer requests…what???

Ebay told me (I called) that I can hold items that buyers have paid for when they request it, even though I have 1-day shipping. Made it sound like no big deal, I just have to call. I am wary! I could rack up a lot of defects if this is wrong info. W...

Preventing a Transaction Defect and Negative Feedback for Out of Stock Item

I sell one-of-a-kind items and an item I had sold many months ago unbeknownst to me was listed in my store and purchased yesterday. Naturally, I did not have the item, so I called into ebay to discuss with a specialist the best way of going about avo...

possible buyer scam.

I was selling a lot of over 100 vintage items for over $1k. A buyer messages me asking for about 30 specific items out of the lot for a fair price of $500. I decline his offer as the listing was fairly new and I wanted to wait to see if anyone would ...

Buyer with 13 Bid Retrations in 12 months ... that's bad right???

I had a Buyer retract a bid this week ... usually folks message and ask to have their bid cancelled. Maybe policy has changed but I seem to recall Buyers can retract a bid but have to replace it with another bid (it was about mid-point on a 5 day auc...