Selling

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Strange Invoice Issue

A buyer bought several items so I sent them an invoice for combined shipping- as is my normal process I checked the box to copy myself on the invoice. I got a copy of the invoice and saw that eBay decided to add information about payment by check. My...

Accepting an offer

Hello, new seller on ebay. I received a message from a buyer asking if I would accept an offer on an auction item for which I am not accepting best offer. Am I able to accept or is this against policy? Thank you!

eBay Open Workshop Videos Available

Weren't able to make it to eBay Open this year? Fear not, you can watch videos of the workshops right now. https://ebayopen.com/videos Enjoy!

Listings Renewing on Wrong Day

A handful of my fixed price listings created June 18th renewed today- August 17th- even though they should not have renewed until tomorrow the 18th. The countdown clock has them set to renew next month on the correct date- September 18th. Most of my ...

Resolved! Custom Offers

As the Seller, I made a custom offer to a Buyer who messaged me. This was on a Buy It Now price. I used the Reply With An Offer button. It met what the Buyer wanted to pay. My full price included Free Shipping, but at the lower price, the Buyer refus...

Upgrade your STORE. Keep your current rate!

So apparently when you cancel your store and pay an early cancellation fee eBay then decides they want to keep you paying them each month. This is the subject of a message I got today where I can upgrade my store (expiring at the end of October) to t...

refund any moieties (monies) paid

I have a buyer who has sent me a question about an item they purchased that I do not understand. No case has been opened, and the item is correct, as described and photographs were very clear, shipping was same-day quick. It just doesn't past the sme...

Why can a buyer open a second case?

Opened INR. label was printed off eBay and tracking was provided prior to the item being received by the post office. Item shows delivered 2 days later. 3 days after delivery, buyer opens INR. Case was closed because there was tracking. As a bonus, U...

Buyers can't pay

Is anyone else having issues with buyers not being able to pay? Since the new update I have 3 buyers whose transactions aren't going through.

How to take a picture of the sale item and nothing else

I would like to take some shots of a few wristwatches I am going to sell. And of course they need to be close up because of the fine detail. But I want just the watches in the shots without any background. To me it looks much more professional and no...

CAN'T RESPOND WITH A COUNTER OFFER NOW ?

I received a very low offer on an item with free shipping this morning . I had to decline it . Then the same person came back with a slightly higher offer so this time I decided to send a counter offer . However it kept telling me that I entered an i...

Searches and Listings: User Agreement Updates 2019

I am curious how many other sellers have received an email from eBay alerting them to "Updates to the eBay User Agreement". I received mine today, Sept. 14, yet it states that these changes will be taking affect on August 30, 2019. Besides the annoya...

An Idea to help solve the BUYER not paying syndrome

This is an idea that might help solve the non payment from Buyers. Up on the top where your name (handle) is, following your feedback there could be another number in red that represents the number of non payments that you have. Example ; Joe Nonpaye...

International Buyer Canceled Order & then Paid

So I had an international sale and the buyer sent me a message that the shipping amount had showed as $30.00 when he bid and then when he went to pay it was $60.00 and that was too high so would I please cancel the order.I canceled the order.Then I s...

How to stop buyers from stealing ie bogus returns?

I am growing tired of this , a non moving metal piece with pictures is trying to be returned not as described. It is exactly as pictured I do not use stock photos . Is there a better venue to sell at ?