Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

End and republish listing - consequences?

The weight of an item in a listing is incorrect and makes the shipping costs look astronomical. eBay will not let me correct it. I've added a secondary description indicating the proper weight but I'm concerned that the high shipping costs will impac...

Community Team: Please pass this along to the Stores Team

devon@ebay Some minor suggestions. It would be nice if ebay could implement these in time for Q4. The ebay Store Marketing Banner permits only certain links: We can link to :1. A specific listing2. A specific category (ebay or store)3. A specific "di...

Beyond Bizarre Return!

Got a stumper for any sleuths who want to take a crack! I just got a notification that a buyer filed a return, and it's a doozie, total multi-layer cake. Right away you'll notice there are red flags reminiscent of a 'face mask' or 'zip code' type sca...

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How to handle negative feedback

I sold a small electronic device and it was in good working order when shipped. I got a complaint that the item wasn’t working whenrecieved. I offered to refund the purchase price and shipping when the item was returned. The buyer ghosted me and a mo...

Custom SKU disappears after item sells via promoted listing

When my item sells via a promoted listing, my custom sku disappears from listing making it hard to find the item when I go to pick it. Is there somewhere else I can find the original custom sku?

Resolved! Any Snowbirds in the Group?

Are there any Snowbirds in the eBay comminity who travel for more than 90 days? How do you delist items and relist when you return home without losing the data and photos? I need a solution!

Item arrived damaged by USPS

(FYI, I’m a new seller, so please excuse any ignorance on my part.) I’ve read several threads that state that the seller is responsible if an item arrives damaged, but I’d like to clarify this situation. The package arrived in a plastic bag with a no...

Resolved! Removal of Items in current selling list

Does eBay remove items from a current selling list? I was looking for one of my items in order to lower the price and I cannot find it. I wasn't notified that they were going to do this. Is there a time limit for Best offer listings?

Fee's

I used to be a bookie, I would charge 10% juice for making bet's year's ago,I applaud, Ebay for bumping it up to 20% juice for nothing

Shipping fees not displayed correctly & chat issues.

I sold an item, and I have clearly listed shipping fees, $ 8 for domestic and $ 30 for international.I have also clearly mentioned that prior to buying the buyer should contact me for an exact quote, but someone ignored it and paid already including ...

Is it legal for Ebay to charge a fee on sales tax?

That’s the question.

Listing Quality Report is gone...

Is this permanent?

An interesting stat for clothing sellers

I'm just quoting the article, haven't looked into this very deeply, as I'm not primarily a clothing seller, but thought this was interesting: "One category that saw a massive pendulum swing is fashion retailers. Online purchases peaked at 95 percent ...

Sending Offers

I've read a lot of posts on this and can't seem to find the answer I'm looking for. How much does Ebay charge when you send an offer. After looking for the info, it seems maybe no fees for this. But, we all know Ebay loves fees. I guess it's just a c...

A buyer filed a return request against me ebay is going to step in

HelloI sold a software in a cd form and shipped it to the buyer.He filed a return request claiming the software is not working.On the return chat only proof he provided was telegram chat logs(off ebay) that prove nothing,he didnt even show the proble...