Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Paypal refunded money to buyer without asking me...

Hello, maybe someone can help me with this problem. I sold item on 31st July. Today I see in my Paypal account that money is refunded to buyer.. I have no message from buyer, that something was wrong, there was no return case on Ebay and no informati...

Putting eBay shop on holiday

HiCould someone please tell me how to put my eBay shop on holiday.ThanksBianca

Ebay Return Scam?

I recently sold a pair of gaming headphones for 30 bucks to a guy. They were working and came with an adapter. He opened a return saying the mic doesnt work and there is no adapter with it. I know for a fact both of those are false so is he trying to...

New to ebay and have selling questions regarding trusting buyers

So im new to ebay and have a laptop im selling. I wanted to know what the trusted process of selling an item is. Should i wait till i get the payment on paypal to ship? but what if they're asking for USPS overnight shipping? Im very concerned as im s...

How would you handle this???

Had a lot of 6 Cutco brand knives. Had an auction for all 6. Sold for $300. Winning bidder had 0 feedback. Didn't pay. I sent an invoice after 4 days. Waited 2 days before I threatened a Non-pay case via PM. Bidder sent the following eBay PM: I was w...

Variations in regards to Cancellations and Returns

In the new Manage Orders page, buyer filed cancellation requests are now filtered to it's own Cancellation page. Why is it that the page doesn't indicate the variation that the buyer bought? Now I have to go into the listing itself and sales history ...

Store Issues - No items showing - No Bueno!

I pay good money to eBay, and this is not a new issue.I was on vacation, but they should not have any effect on my store.Yet, it must have, and who knows how much business this may have cost me. Frustrated? Yes. Not how I want to come back to eBay to...

Resolved! Negative feedback for rejecting a return request 20 days after 30 day return policy expired.

Is there anything I can do about this. The only 2 negative feedback I have is from people wanting to return Items after the return policy has expired.SELLER, WILL NOT REFUND MONEY 4 NON WORKING PRODUCTS HE SOLD ME. (I sold over 50 of these watches wi...

"Underperforming" GLITCH!!

So I think we need some clarification on what exactly constitutes a "revised underperforming listing" I've been pulling my hair out "revising" my "underperforming" listings only to have them show back up in the "underperforming" list the next day or ...

Resolved! “good til canceled”

“good til canceled” is the worse experience for me, and I think it's going to affect the very very negative on eBay in short and long terms, I'm sorry!!

Resolved! bold title in search option box

im getting really mad at the placement of this option! I always use the "sell similar" to create a listing coz i sell similar items all the time. Well the first time i seen a $4 dollar charge i was like...Wahh? I found out that the bold title in sear...

Resolved! Best Offers Made But eBay never Notified Me I Had Offers ??? Anyone Else Have this Problem ?

I was revising a lot of my items and Noticed a Item I had for $100 and there were 3 Offers. I was not notified by eBay at all . When talking to the Representative she mentioned that all Best Offers were sent to Sellers. I told her mine was not and I ...

waiting for gha.ebay.com

This might have something to do with ghostery Sales down? Your buyers might be seeing a whitescreen every time they look at your stuff. I do, starting yesterday, 3 Oct. The item loads, momentarily. Then undesirable stuff starts happening, followed by...

Why don't my items show up?

If I do a generic search for key words in my listed items, then sort by "nearest", none of my items show up. That seems to be evidence that something is rotten in the way the system functions - People complain about poor sales - is this one sign ther...

Resolved! Option for Second chance offer not listed in drop down.

I have sold my item but the buyer messaged me about an hour after and said they could not pay for the item. I looked online and saw that something called Second Chance offer existed but when i followed directions, there is no option listed in the dro...