Selling

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international INAD ebay refunded without return

Buyer opened an item not as described case from Russia. I clicked on the case that I could not purchase a label from the buyer's country. I messaged the buyer through ebay messages to let me know the return cost and I would refund it to him. The buye...

Advice on selling my collection please!

I mainly sell hockey cards and memoribilia; some other collectibles here and there. I have built my collection over the past 25 or so years and I have decided to sell it off. As human nature has it, I'm sure I put more value on the cards, etc. than J...

Sales Tax Remittance by Ebay

So until this year I had to file sales tax in NY where I live. Now many states require sales tax, supposedly collected and remitted by eBay. So do I still have to submit my own tax in NY, or is eBay going to do that as well for me?

listing error

when using fixed price option on new listing, when filling in amount page and browser disappears ,tried several times same thing, went to auction option and its fine..Is this my pc or an ebay glich??

Buyer Claims Missing Pieces

Hello, I have recently sold an item that was listed as used, and had pictures of the item listed...It was an auction and I have no returns listed. The buyer received the item and is now claiming it is missing pieces, a handle. The item was not purcha...

US sellers' listings on UK (or other internatl) site & currency conversions

I recently sold 2 items to 2 different UK buyers, which is not unusual for me--except that this time they were purchased thru the eBay UK site, which leaves me asking for help with 3 questions: The items are listed on the US site with free shipping, ...

Counteroffer shows Free Shipping, although original price does not

I have an item that clearly states shipping is extra. A Buyer made an offer, that I am willing to accept, but the Accept Offer window shows Free Shipping. But it also states Best offer price is for the item only. Which is it??I can't afford to ship f...

A buyer is requesting a return for an eBay order through PayPal after a month

I am an eBay seller and I sold a $2000 Canon camera (5D Mark IV) on 07/28/2019 and it was delivered on 08/02/2019. On 08/30/2019, a dispute case was opened on PayPal by the buyer and claiming the item is not described. PayPal just contacted me and to...

Not showing sold items to see the going rates of sold items

I have been on several different categories today and they are not posting sold items so you can see the going price of certain items. Has this happened to anyone else?

does paypal not refund the 2.9%?

I heard stories earlier this year they were going to implement not refunding the 2.9% they take when you issue a refund. Did it come to be or not?

If I uncombined shipping and send out in two boxes with 2 tracking # will there be an issue filing +

File an insurance claim? In other words, I sold two separate sets of plates and the buyer paid together. I understand I can just purchase two separate labels for the combined order and ship each in it's own box. However, my concern is that eBay will ...

Help!! buyer damaged my item after received, now requesting a return and refund

I sold a LV authentic bag to a buyer, (the bag strip was spotted a little since it was rained a few years ago)I took serious pics in my listing and stated the strip problem, also stated no returnable and refundable item.this buyer bought the bag and ...

Resolved! Advice to avoid a current potential scenario

Hello,So I have an item that has 1 bid on it, and if no one else were to bid, it would end up costing me money because I selected to pay for shipping. Over confidence. Any suggestions to be wise in the future are welcome.Thanks

Ebay seller hassles driving more and more people away to Amazon

This platform continuing to drive sellers away to the Amazon platform for success. Their repeated attempts to discourage sellers and promote fraudulant buyers is ridiculous. The way they go against their own rules and guidelines to promote buyer frau...

Below Standard

Hello I'm looking for help with my seller account I don't know who to get it fixed I have not sold any thing in over a month now.My transaction defect rate is 10.84% 9 of 83 transaction Late shipment rate is 8.11% 6 of 74 on my late shipment rate i h...