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"Communication with buyers" feature removed from eBay site

Yesterday, I wanted to change the text that my buyers sees when they buy or checkout. Went to page https://contact.ebay.com/ws/eBayISAPI.dll?ManageBuyerCommunication , but I could not see the "Add a message" link that I have used before. Requested he...

Reporting items is no longer available?

I have been trying to report some replica coins for the past week. The seller has replica even in their description but has listed them under the US:Gold category. When I fill out the report form after clicking report on the auction item it comes bac...

Resolved! Keep getting reported for price gouging

Was wondering why Ebay keeps removing my listing for price gouging on my handmade face mask. I sell them for $7 and pay $4.30 for shipping and then when considering the price of fabric, thread, packing materials gas to go to post office, and hell eve...

Resolved! ebay customer service

? ever tried ebay customer service ? Well I have figured it out. Customer service is just for buyers. There is no customer service for sellers.

$$$ Scrounge Lounge (Stay Warm in) February 2019 $$$

Welcome to the Scrounge Lounge February 2019 Edition Our History: The Scrounge Lounge formed on the old Auction Listings board in 2003.Who are we? Ebay buyers and sellers who love the thrill of the hunt and the thrill of the $ELL.We find treasures in...

If I Send an Offer, Will Original BIN Accept/Decline Settings Still be Used?

Example: Current BIN Item $49.99Automatically accept offers of at least: $39.99Automatically decline offers lower than: $39.99Sent offer of $44.99Member sends counter offer of $34.00Will offer be automatically rejected because original decline settin...

Seriously Over Throttled

ANYONE ELSE? I don’t get it. I have been throttled for the most part of a year. Outlining Feb. 2019, good thru June 2019, then barely anything from June, 2019 until November, 2019, dead again December through present. I did have over 50-60 items for ...

Resolved! Buyer Threatening Malicious Feedback For Item They Claim Not Delivered Yet Tracking Shows Delivery

I have responded to this customer very quickly after first message,The buyer didn't say anything further and has not opened a case yet but is now weeks later beginning to threaten bad feedback because I won't send out replacement or refund.The tracki...

Resolved! Major issue with Ebay CS opening case as payback for demanding a false SNAD Refund

WARNING TO ALL SELLERS, CUSTOMER SERVICE IS NOW OPENING CASES AGAINST YOU IF YOU BUG THEM FOR A REFUND SO YOU LOSE YOUR SELLING FEES AND GET A DEMERIT ON YOUR ACCOUNT! Hey brian.t@ebay I had a return from a buyer that was a SNAD but obvious buyer's r...

Leaving eBay Sellers Beware

Hi fellow sellers, I've been here since 2009 and will not be conducting business with eBay any further. Two days ago a return request was closed in my favor because the buyer did not return the item within 5 business days. Today I got an email notify...

Buyer falsehood about authenticity of item earns them full refund and seller's forfeiture of fees

We sold a purse we bought at a major NY retail outlet, a Burberry. The purse had some use damage, and we outlined it in the posting, quite fairly. We were concerned about being accurate because we know how touchy buyers can be . After the buyer got t...

Resolved! Will I lose my Top Rated Plus discount if I increase my handling time to 2 business days?

eBay's coronavirus announcement says that seller accounts will be temporarily protected from getting downgraded, but is there any change to the rules for the Top Rated 10% discount? When I increase a listing's handling time from 1 day to 2 days, my s...

Ebay support now unavailable through phone.

I just called anchor support and was prompted phone support is no longer available as we work through this pandemic. That is pretty rough, and although I do understand why, I am still paying for that service through my anchor store and as others have...

How to reverse a cancelled transaction

How to I reverse a cancelled transaction. Buyer changed his mind twice and finally decided to buy an item. My problem is I already clicked the 'cancelled transaction'. Status is currently pending due to lack of funds in my Paypal. Any ideas. Thanks.

Resolved! Listing Removed due to Disaster Policy

My listing was removed I believe because it was deemed to expensive. 4 Rolls of toilet paper for $8.99, I am making $1.30 profit on. The eBay recommendation was near $22. Other sites have a recommendation of 100% mark-up. The eBay phone line has been...