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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

What is "You Can Cancel & Relist" Doing on my Item Awaiting Payment?

Never saw this before, an item many days past getting paid for now has a big blue square telling me I can Cancel & Relist. Still debating opening an UPI & get my fees back. Anyone know if I will get dinged for accepting the offer? Or if I'll get my f...

User avatar by Guide
  • 291 Views
  • 6 replies
  • 0 helpful

How to save ended listings?

Hi there, My name is Claire and I am a seller on eBay. I am going away to university in a few days, and will not be able to sell on eBay until Christmas break in December. So, I will have to end all of my listings. However, I want to save these listi...

cant contact buyer who didn't get package

I have a problem that I need a written response to. I have a buyer that is not responding to multiple messages, not picking up a signature required package. They already paid and Paypal released the funds to me. I'm worried they will dispute the char...

User avatar by Adventurer
  • 360 Views
  • 14 replies
  • 1 helpful

Resolved! find a member

hi how can i find a member on ebay by his email addressthank you

User avatar by Adventurer
  • 143 Views
  • 1 replies
  • 0 helpful

Buyer circumvented block

Just had a blocked buyer open a new account today to purchase an item. Bought and paid for it. We did a back and forth last evening in messages and a block was the result. I reckon if I wanted to, I could cancel with "problem with Buyer's address" an...

User avatar by Guide
  • 440 Views
  • 6 replies
  • 3 helpful

How correctly to embed youtube video with the new active content restrictions?

Hi sellers!Do you know how correctly to embed youtube video into listing? I received email today from eBay that they will remove all active content from my listings soon and the email pointed all listings where I have embedded youtube videos. I do no...

User avatar by Adventurer
  • 40930 Views
  • 44 replies
  • 2 helpful

Negotiating after winning an auction?

Has this happened to you guys? Okay, so buyer wins auction then the messages start coming. What does "minimal wear on backside of joggers" mean? This was from my description. Seemed pretty self explanatory, but I explained and added extra pictures, a...

User avatar by Adventurer
  • 846 Views
  • 11 replies
  • 5 helpful

Buyers "asking for" extra time to pay AFTER purchase is made?!?!

Just curious if anyone else has had a recent increase in this buying habit: recently I have had a few buyers (small seller here) commit to buy either by auction or best offer, only to then contact me and ask if it's ok that they take extra time to pa...

eBay selling fees and partial refunds question

Hello everyone! I recently sold an item for say 300$ and noticed it was damaged after the auction. The customer and I have communicated and worked out a deal where the item will be sold for $200. The customer will be paying me for $300 then I will of...

GTC and number of hits on items?

Now that I've been forced to use GTC I am seeing large numbers of hits on my listings. Not sure how accurate that is. Over time it may help me though in choosing what to remove. Not much point hanging onto listings with a lot of hits but not even a B...

User avatar by Rockstar
  • 109 Views
  • 1 replies
  • 0 helpful

Confusing messages sent by eBay regarding transaction

Buyer with recent positive feedback contacted me regarding an item I was selling - a gift card I could not use but had received. They asked if I would mind sending the code after they paid (not an auction, sold at a set price) via email and I agreed,...

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